4.3 update

gavMAD78 · Nov 11, 2013

First time on this forum, so excuse the noobness
I got the update 2 days ago, I've an S3 and since I got the update my phone won't unlock, I end up having to take the battery out and it is also running extremely slow.
Please help

Thom · Nov 11, 2013

Welcome to Android Forums. I moved your question to the forum dedicated to discussing your phone.

... Thom

DaddyCee · Nov 11, 2013

which country are you in and which service provider?

I have installed on Vodafone in the UK and all appears to be fine after a reboot of the device.

jmatherly421 · Nov 11, 2013

First try doing a factory reset on the phone by going to Settings ------> Back up and reset ------> Factory data reset. Report back if this resolves the problem or if it still continues.

jmatherly411 · Nov 11, 2013

^
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Sorry old account above...

gavMAD78 · Nov 11, 2013

Ireland, Vodafone

ZingyTheRobot · Nov 11, 2013

Hi.

I have updated to 4.3 today on my GT-I9300 BTU (Sim Free / Unbranded) and I too have encountered several issues including slowly responding lock screen (sometimes freezes and a battery pull is required), alarm intermittent and slow WIFI. The usual canned response from Samsung is to backup and factory reset which I can confirm does not work, so please don't waste your time with this. I actually performed a hard reset (vol up + home + pwr) and this has not resolved the issues. These issues are affecting quite a number of different network branded handsets as well as unbranded (info from other threads on other sites), so it isn't just an issue with one particular network. My advice would be to revert back to 4.1.2 if you know how to achieve this. If not, I'm afraid your stuck with the problems until Samsung releases a fix (maybe in months). Maybe now Samsung will finally listen to it's customers and include a feature in KIES to roll-back to a previous version, but I won't hold my breath! :rolleyes:

gavMAD78 · Nov 11, 2013

Thanks mate. No dunno how to do that, fancy giving me a summary, I'm a quick learner;-)

ZingyTheRobot · Nov 11, 2013

gavMAD78 said:
Thanks mate. No dunno how to do that, fancy giving me a summary, I'm a quick learner;-)

To be honest I'm gonna need a refresher myself because it's been a while since I upgraded/downgraded my GS3 the unofficial way. I do seem to recall the last time I upgraded using the unofficial method, I had a lot of messing about when it came to reverting back to official updates. KIES would not let me update because it knew the phone had been upgraded using an unofficial method. This would also be an issue if you had to send your phone back under warranty because they would see that the phone was upgraded/downgraded using an unofficial method and this would void your warranty!

4.3 update

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