Help No service after system reset

MPCtestpc · Nov 16, 2013

My Samsung Galaxy S3 was giving me problems so I booted into recovery mode and initiated [Wipe Data / Factory Reset]. After I rebooted my phone is unable to get any service. Here is what I see under settings -> status:

Network: searching for service
Service state: out of service
Mobile network state: disconnected
My phone number: unknown
MIN: unknown

Any help would be much appreciated. Thanks in advance.

Rukbat · Nov 16, 2013

Take the phone into the store. There are a few possibilities, none of which you can fix yourself.

MPCtestpc · Nov 16, 2013

Rukbat said:
Take the phone into the store. There are a few possibilities, none of which you can fix yourself.

Alright, thanks! I'll take it to the Sprint store tomorrow.

kwmetalfan · Nov 17, 2013

You could just call them and have them reactivate your phone or use this dialer code ##72786#

sherlock5545 · Nov 17, 2013

You might have lost your IMEI or it's corrupted. Best way to go is bringing it back to the store.

MPCtestpc · Nov 17, 2013

So I brought my phone to the local Sprint store and they were able to get it working again after a "RTN reset". Any idea as to what that is?

funkylogik · Nov 17, 2013

Ive no idea lol... did you watch them do it? Did it wipe your phone?

I actually thought youd wiped your APN when you wiped the phone

MPCtestpc · Nov 17, 2013

funkylogik said:
Ive no idea lol... did you watch them do it? Did it wipe your phone?

No, it didn't wipe my phone. The guy said that my programming/activation codes were messed up or something. He said that usually when you do a factory reset, your phone is supposed to automatically reactivate with the network but in my case it wasn't rolling over.

I also have a small problem now. The digital clock on the lock screen is shifted a little bit to the right where as before it was centered. Does any know how I would go about fixing this? I am a bit OCD when it comes to these type of things.

Thanks for the help guys!

funkylogik · Nov 17, 2013

Cool. Thats something i hadnt heard of. Glad you got knowledgable service.

The lockscreen, nah sorry, ive never used the stock one but i get what you mean about symmetry though lol

Help No service after system reset

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