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Help Cannot set defaults

Heifzilla

Newbie
Feb 12, 2011
26
5
I am having an odd problem where I cannot get things to default where I want.

For example, when I click on a link in an email, the phone will ask me to "complete action using" the internet browser or the popup, and will ask me if I want to use it "once" or "always". If I choose "always", I get the following message: "clear default settings by going to settings > applications manager > all". And then the next time I click on a link it again asks me which to use and we repeat the process. If I click on a link for a forum thread, I get the choice of Tapatalk or internet browser, and the same "always" or "once" selection, rinse repeat. It just doesn't seem to understand that I want it to always open links in certain apps even though I am telling it to. When I go into the settings > application manager as directed to manage defaults, apps show as "no defaults set". I also can't get it to default to youtube or any other app for that matter.

Am I missing a step, or doing something wrong? It's really annoying that this comes up for every single link I click on.

TIA.

Sent from my Note 2
 
We're seeing this reported around Galaxy Note 2 forums out there. I saw it for a while on mine, but it went away under odd circumstances: went to ADW EX Launcher, then decided to go with Nova. Since using Nova I've not seen it.

I don't know whether it resolved using Nova or ADW, to be honest because when I had ADW installed I didn't see it, but only had it on for a few hours.

Input here from others might clear this up.
 
Upvote 0
I have contacted Samsung in the UK at great length about this, both by phone and email, without getting a satisfactory response or even a comprehension of the issue.

I noticed that this was not an issue with non-Samsung phones. I therefore deleted the Samsung account on my phone and the problem appears to have gone away.

This is not a good solution if you want to use features related to your Samsung account. It appears that there is a conflict using the Samsung account. Possibly it is a conflict with the Google account - difficult to say, though.

Samsung ought to be working to resolve this - difficult though, if their staff don't comprehend the problem. Maybe there will be a resolution in KitKat. Who knows.
 
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