Help Samsung 3 has just stopped working

Northern2010 · Mar 22, 2014

Afternoon all,

I'm after some advice concerning my samsung gs3 which has just stopped working.....??????

I was having a few problems with the device and a very helpful phone shop tried to fix the problems by flashing android 4.0.4 to my device.....

This worked fine for a few weeks but the phone is not useable now, I'm getting no signal, the phone claims to have no imei and unable to connect to a network when trying to check for updates

I have gone into About my device and note the following infor

Model number
GT-I9300

Android version
4.0.4

Baseband version
Unknown

Kernel version
3.0.15-554505-userdpi@DELL126#1SMP PREEMPT Sun May 13. 11:40:17 KST 2012

Build number
IMM76D.I9300BUALE6

Current carrier is Vodafone

I would appreciate any help getting this phone up and running again.

I am fairly confident with using Odin etc as I rooted my previous phone with help from this forum......

Thanks in advance guys

Northern

patcal · Mar 22, 2014

Not sure where your located but have you tried taking it back to the repair store?

Northern2010 · Mar 22, 2014

I'm done with the cheap and cheerful repair store, I have more trust and success speaking with people on here..... Just hope someone can come up with an answer sometime soon as I'm running on a back up phone

Cheers patcal

gordonfink · Mar 22, 2014

Could be a modem issue? Maybe they flashed the wrong one.

Northern2010 · Mar 22, 2014

I thought the same thing, maybe the wrong version was flashed??????

I was looking for the latest version of jellybean and found one using Sammobile, but for some reason it downloaded as a internet explorer file and not a tar file??????

Can anyone highlight/post a link to the latest jellybean for SGS3 and I will flash the phone with this to see if it works....

Cheers all in advance

Northern

dmcjr22 · Mar 22, 2014

what kind of s3 do you att verizon etc?

Northern2010 · Mar 22, 2014

dmcjr22 said:
what kind of s3 do you att verizon etc?

Dmcjr22 - don't understand what your asking....????

Can you try again

Thanks

dmcjr22 · Mar 22, 2014

my bad i skimmed your first post i see what kind of model you have.
just incase you are unaware i asked because there is just not one firmare for sgs3 each carrier has specific firmware. now that i know your model i can help track it down for ya.

dmcjr22 · Mar 22, 2014

just found this link Samsung Galaxy S III/GT-I9300 - XDA-Developers if you scroll down you can get links to official firmware and leaked 4.3JB.. Ima broken record about this but seeing how you have rooted in the past 4.3 gives ya knox which gives rooting complications

ironass · Mar 22, 2014

Some questions...

1. What firmware were you on prior to the, "helpful", shop flashing your phone with 4.0.4?

2. What are the exact firmware details of your phone now. Enter *#1234# into the dial pad to obtain these.

Northern2010 · Mar 23, 2014

Thank you all for your responses,

Ironass

1. Unfortunately I don't know the exact details of the firmware is was previous, I used to update my phone via keis air when an update was available. I then experienced a problem (the phone would not boot up and was continuously in a loop) and the shop did what I explained above......

2. Exact firmware details are

Ap - I9300BUALE6

CP - Unknown (displayed on phone)

CSC - I93000VFGALE6

Thanks again

Northern

Phantogenic · Mar 23, 2014

Northern2010 said:
Thank you all for your responses,

Ironass

1. Unfortunately I don't know the exact details of the firmware is was previous, I used to update my phone via keis air when an update was available. I then experienced a problem (the phone would not boot up and was continuously in a loop) and the shop did what I explained above......

2. Exact firmware details are

Ap - I9300BUALE6

CP - Unknown (displayed on phone)

CSC - I93000VFGALE6

Thanks again

Northern

If you are familiar with Odin, I would recommend reading up on this...

S3 Recovery

I've personally used it, and can verify it works perfectly.

Phantogenic · Mar 23, 2014

Let us know how you get on

Northern2010 · Mar 24, 2014

Thanks Phantogenic,

I will have a look at the link you posted and let you know how I get or if I get stuck

Thanks again

Northern

faraFarhana · Mar 24, 2014

hye... i wanna ask about package access helper..
im using galaxy s3... n maybe start from last week..i uninstalled too many app that i dont want anymore...n my phone start appear " unfortunately package access helper has stopped"
1st,i dont care about that until i notice about my phone cannot install or update any app at playstore. i just restore my phone to the factory setting..but the result still the same..for now. my phone cannot install any app...huhu..so sad..

get some advice about that..i try to clear data at application manager..but all application still computing..cannot touch any button....

Phantogenic · Mar 24, 2014

faraFarhana said:
hye... i wanna ask about package access helper..
im using galaxy s3... n maybe start from last week..i uninstalled too many app that i dont want anymore...n my phone start appear " unfortunately package access helper has stopped"
1st,i dont care about that until i notice about my phone cannot install or update any app at playstore. i just restore my phone to the factory setting..but the result still the same..for now. my phone cannot install any app...huhu..so sad..
get some advice about that..i try to clear data at application manager..but all application still computing..cannot touch any button....

You may need to reflash the rom. Otherwise locate the gapps.apk for your rom im on my phone at the moment so not much help. But reinstalling the google apps may help.

funkylogik · Mar 24, 2014

OP. Can i ask. If you go into settings, about phone, status, (dont post it but) does the IMEI have a lot of zeros (0) in it?

faraFarhana · Mar 24, 2014

Phantogenic said:
You may need to reflash the rom. Otherwise locate the gapps.apk for your rom im on my phone at the moment so not much help. But reinstalling the google apps may help.

How to reinstall? Using what method? Im totally blur bout this prob...
One thing i now...install n unistall at playstore ...can u teach me...

ironass · Mar 25, 2014

Northern2010 said:
2. Exact firmware details are

Ap - I9300BUALE6

CP - Unknown (displayed on phone)

CSC - I93000VFGALE6 (I think that that should read... i9300VFGALE6)

That's the stock Samsung firmware for Vodafone, VFG, on Android 4.0.4. I would suggest downloading and installing, via Odin, the latest firmware for your phone's CSC code, VFG, Android 4.3...

Model: GT-I9300
Model name: GALAXY S III
Country: United Kingdom (Vodafone)
Version: Android 4.3
Changelist: 2191747
Build date: Tue, 26 Nov 2013 08:03:22 +0000
Product Code: VOD
PDA: I9300XXUGMK6
CSC: I9300VFGGMK4
MODEM: I9300BUUGMK1

I have even got the lovely Erica, in her jimjams, to show you how to flash the above firmware using Odin...

*Galaxy S3* How to Flash Official Jelly Bean (with ODIN)

(Ignore the firmware that Erica is using and use the one I have linked you to)

Phantogenic · Mar 25, 2014

Ignore this - I can't delete it so ....

Phantogenic · Mar 25, 2014

I have even got the lovely Erica, in her jimjams, to show you how to flash the above firmware using Odin...

In pyjamas, talking about technology - using correct language and not dumbed down...

I'm in love.

Northern2010 · Mar 25, 2014

Ironass

thanks for the swift reply, i have downloaded the above firmware and followed the lovely Erica on how to flash Jellybean using Odin.

Everything went smoothly and Odin displayed a PASS and SUCCESSFUL download. The phone rebooted and i hear the start up tone and the phone displays SAMSUNG which is pulsing blue, however the phone will not pass this display...... I have tried Wiping the Cache partition and Wipe data/factory reset but no joy..... When the device is plugged into my laptop it displays a message stating the MTP usb driver failed to install.....?????

Any ideas.........

Cheers as always

Northern

Northern2010 · Mar 25, 2014

Hi Funkylogik

The IMEI displays Nul/Nul, no numbers or zeros???????

Cheers

Northern

ironass · Mar 25, 2014

That's very strange Northern2010. :thinking:

Are you able to go back to a previous nandroid backup?

If you did not make a nandroid backup, try flashing your previous firmware...

Model: GT-I9300
Model name: GALAXY S III
Country: United Kingdom (Vodafone)
Version: Android 4.0.4
Changelist: N/A
Build date: Thu, 01 Jan 1970 00:00:00 +0000
Product Code: VOD
PDA: I9300BUALE6
CSC: I9300VFGALE6
MODEM: I9300BULE6

What also worries me is that you say that you have no IMEI number. This could indicate a missing or corrupt /efs file.

In Dummies Guides for rooting I always make a point of insisting that a copy of the /efs file is made straight after root and kept somewhere safe, like your computer as its loss will render a phone unusable.

If you have used a PhilZ custom recovery on your phone, this usually backs up your /efs file to external memory.

IMEI / EFS - Know this stuff (i9300) - including "no network"

http://androidforums.com/international-galaxy-s3-all-things-root/799167-efs-corrupt.html

funkylogik · Mar 26, 2014

Yeah it does look like your EFS file has been lost/corrupted.
This usually happens to people flashing custom roms and usually flashing stock fixes it (if you dont have a backup)
Ironass' advice is sound :thumbup:

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