What's up with answering calls???

Ken7 · Apr 26, 2014

Both my friend and I have the same issue with the S5 and I'm on AT&T and he's on Verizon. The phone rings, you swipe the screen to answer, and more often than not the first, second or, sometimes, even third swipe doesn't do it.

He told me this morning, he missed 2 calls just trying to answer. Hopefully Samsung addresses this issue, it's pretty serious.

AZgl1500 · Apr 26, 2014

I don't trust the screen swipe,

I just programmed the Center Menu Button to answer the phone.

I had a thought to also use the Power Button, but that turned out to be bad, because I use a Bluetooth headset normally and I want the screen to go black immediately, so I hit the Power Button to black out the screen and "poof" hung up my call. Undid that checkmark quick.

Other than the screen swipe, I have been using the picture of the phone to answer, but that is too hard to find when you are in a hurry. I like center Menu Button better.

Ken7 · Apr 26, 2014

I wound up using the Home button and that works well.

bakmec · Apr 26, 2014

Ken7 said:
Both my friend and I have the same issue with the S5 and I'm on AT&T and he's on Verizon. The phone rings, you swipe the screen to answer, and more often than not the first, second or, sometimes, even third swipe doesn't do it.

He told me this morning, he missed 2 calls just trying to answer. Hopefully Samsung addresses this issue, it's pretty serious.

Had same problem man, what I noticed was if you swipe just a little higher on the "green" flashing/moving circle to answer calls it will work, just thinking they got the placement of the call answer function/button touchscreen swipe thingy placed/coded wrong , at least that's what I'm experiencing

moofy · Apr 26, 2014

I am having the same problem. I keep having to call people back.
Will try the 'little higher' trick next time.

victek · Apr 27, 2014

Ken7 said:
Both my friend and I have the same issue with the S5 and I'm on AT&T and he's on Verizon. The phone rings, you swipe the screen to answer, and more often than not the first, second or, sometimes, even third swipe doesn't do it.

He told me this morning, he missed 2 calls just trying to answer. Hopefully Samsung addresses this issue, it's pretty serious.

I noticed this on my S5 too (Verizon). A regular swipe doesn't work. I push into the center of the answer dot and then drag to the right. That works consistently but it took a few tries to get it right.

AZgl1500 · Apr 27, 2014

Drag to the right?

Hmmm, I just been touching and releasing the dot which seems to work, just not every time.

I then programmed the Home button to answer the phone, that works every time.

victek · Apr 27, 2014

AZgl1500 said:
Drag to the right?

Hmmm, I just been touching and releasing the dot which seems to work, just not every time.

I then programmed the Home button to answer the phone, that works every time.

Yes, there's a dot in the center and an outer ring - I touch the center, drag to the outer ring and it answers.

How did you program the Home button to answer? I might give that a try.

Edit: Just found the options for answering the phone in:

Settings/Accessibility/Answering and Ending Calls

fdnj48 · Apr 27, 2014

I noticed this too. I thought it was just me

axel_2078 · Apr 27, 2014

fdnj48 said:
I noticed this too. I thought it was just me

Same here. I missed a couple calls when I first got the phone because of this. The trick seems to be to hold the answer button down until the green circle around it enlarges completely and then drag to the right.

What's up with answering calls???

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