Help After getting 4.3 months ago, my device status changed to "Custom" and I can't check for updates.

Keyan · Apr 28, 2014

How can I get it back to saying "Normal" so I am ready for 4.4?

Rukbat · Apr 28, 2014

That depends. Did you root the phone? Did you install a custom ROM? What did you do just before you got the "Custom" indication? (If you rooted it, you'll have to unroot - you can't update a rooted phone.)

Keyan · Apr 28, 2014

On 4.2 I was rooted. I unrooted back to stock via stock image and then OTA to 4.3. The phone right now is running that exact config. It is all factory spec except the Custom label

pckarma112 · Apr 29, 2014

How did you go back to stock via stock image? Odin? Kies? Flash through a custom recovery? I believe if it was any except kies...Thats why. Although I am not postive about kies even any longer. Samsung has been so much more touchy now.

Keyan · Apr 29, 2014

it was long enough ago that I don't remember anymore. How can I get my device to read "Normal"? Or should I just give in and install a 4.4 rom?

pckarma112 · Apr 30, 2014

Depending upon your carrier.. You could download the latest and flash through kies...not Odin. Of course your going to get Knox and the secure boot loader. No guarantee this will work. But, its worth a shot. If it does not work out. Most of the 4.3 are still able to root. There are plenty of instruction's at XDA. Only other option is as you have already mentioned. Even so. As soon as the official kk comes out. There will be the devs that begin working on it and hopefully figure it out. Good luck..

Keyan · Apr 30, 2014

I already have 4.3, already have Knox. Refreshing through kies will fix this?

pckarma112 · Apr 30, 2014

IDK for sure. But, that is what I was saying about how you flashed it before. Again, no guarantee. Have you tried going into download mode and see what your count is? If your all stock now. You could try a factory reset from recovery. Wipe the cache first. The fact is if that counter is set to one. With the new boot loader. Even this may not work.

prasadsawant47 · May 5, 2014

Hey do you have a carrier version note 2?
If not then you can easily flash via odin.
You can get latest version of firmware at sam mobile. check your model no. if it is lte version it's model no. Is Gt-7105 and if international version or 3G version it's model no.is Gt- N7100.by the way 3G version has received kitkat

haplo · May 7, 2014

If you are sure you are on stock Firmware ,and knox is 0x0 ,then remove facebook app and reboot .There was a problem with it and samsung devices which made them claim that status is custom.Removing the app and rebooting fixes the issue.

Help After getting 4.3 months ago, my device status changed to "Custom" and I can't check for updates.

Member

Extreme Android User

Member

Well-Known Member

Member

Well-Known Member

Member

Well-Known Member

Newbie

Lurker

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads