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Issue with activation

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iamloco724

Android Enthusiast
Nov 6, 2009
739
4
#1
I bought an S5 as an upgrade through bestbuy on May 7th, i have been using it fine since, i got a good deal on an HTC M8 from someone i know so i got that as well so ive been using the S5 for a few weeks and now i want to switch the the M8 to try that out

i go to Verizons site to switch device and i get this message for my line

"Your request cannot be completed

We cannot process your request at this time, please try again later."

Every other line on my plan it goes to the next screen, only mine gets that message

So i cant activate the M8 right now, anyone know why i might be getting this message?
 
#2
iamloco724 said:
I bought an S5 as an upgrade through bestbuy on May 7th, i have been using it fine since, i got a good deal on an HTC M8 from someone i know so i got that as well so ive been using the S5 for a few weeks and now i want to switch the the M8 to try that out

i go to Verizons site to switch device and i get this message for my line

"Your request cannot be completed

We cannot process your request at this time, please try again later."

Every other line on my plan it goes to the next screen, only mine gets that message

So i cant activate the M8 right now, anyone know why i might be getting this message?
Click to expand...

Can't you just swap the Sim?
 
Upvote 0
#5
hilmar2k said:
You probably need a new SIM from Verizon.
Click to expand...


i had a brand new sim that wasnt used, the issue isnt with the phone (as of now) the issue is online at there site i cant even get to point of putting in the meid number for the new device (m8) when i click my line it just goes to that message but like i said other lines on my plan go to the page to start the process
 
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