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4.4 Software Update Support Post on AT&T

I just tried to update and it said my phone wasn't registered then it said no update and I can check again in 24 hours. I been using this phone the past month, what's it mean not registered?

Apparently the update is coming out in batches. That is supposed to go away once your device gets the go ahead. Just what I have seen posted other places.
 
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Ok this is what ya gotta do. You gotta go to the att website and start a live chat session with a representative, explain the problem and ask them to push the update. Make sure you are on wifi cuz it takes close to half an hour to download from them. When it's complete, you'll see a blue check mark at the top of your screen. Make sure your phone is charged at least 50% and follow the steps.
 
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I got the update from AT&T last Friday. So far I am not very happy with it. Battery life cut in half. Slowed way down. Sit and wait on web pages to open. Apps very slow to open like iheart. Have to wait on screen to catch up on my typing. Google not recognizing my voice anymore. Lots of changes to screens. I can now use some new apps that I couldn't before update. It took about 2 hours to update.
 
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