Hi
My Wifes S3 is stuck in a boot loop, every time its turned on it shows 02 logo then samsung, then repeats (side note the boot up tune is different from before the boot loop started).
The phone is not rooted or any customising on it ( and never had)
I tried loaded recover mode and saw the error "Failed to mount /efs" And tried "wipe cache partition" but that has not worked.
I have not done factory reset as there a pictures and Videos she wants saved.
I have tried Kies 3 but when I connect it in download mode i get the error "connected device is not supported by Kies 3" ( my s3 works fine with kies).
Tried booting in safe mode, but that does not work
Is there anyway to save the pictures off the phone?
Many Thanks
My Wifes S3 is stuck in a boot loop, every time its turned on it shows 02 logo then samsung, then repeats (side note the boot up tune is different from before the boot loop started).
The phone is not rooted or any customising on it ( and never had)
I tried loaded recover mode and saw the error "Failed to mount /efs" And tried "wipe cache partition" but that has not worked.
I have not done factory reset as there a pictures and Videos she wants saved.
I have tried Kies 3 but when I connect it in download mode i get the error "connected device is not supported by Kies 3" ( my s3 works fine with kies).
Tried booting in safe mode, but that does not work
Is there anyway to save the pictures off the phone?
Many Thanks