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Help Need help please...No Sound from speaker

I have had my Prevail for about five weeks. Mid call with my speaker phone on the sound dropped out and now I get no sound with anything. I know it is not in silent mode. Any suggestions would be greatly appreciated, thank you.

Derek


I really don't have any immediate suggestions to fix on the spot but maybe it was just a bad speaker during the manufacturing process? If that is the case then you would need to get it serviced.


How loud did you have it set on speaker? Is your normal speaker that you place to your ear working?
 
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The loud speaker was set around half way and the ear speaker still works. Everything else still works fine.:thinking:

Yea that is odd. For a minute there I thought well maybe he had it on full blast and blew his speaker out but then I've never heard of anyone blowing out their phone speakers. Maybe it's a loose wire or something but again I'm not that great at diagnosing just trying to help ya pin point it. Hopefully someone else could throw their 2 cents in?
 
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I had a problem with media starting and stopping, and no sound from youtube, although I had sound from ringtones, so I knew the physical speaker worked. After some research, I did a factory reset. No luck. I uninstalled all apps. No luck. So I did a 5 minute battery pull. No luck. Finally, I did an overnight battery pull = remove battery for 8 hours. Woke up, and assembled the battery to phone. My homescreen had 2 old icons that were right on right before I deleted the apps the night before. Maybe there is a buffer stack overflow in the droid deletion routine? (question for the devs). And so to continue, I started up my tunein radio and the sound and program work perfectly! Long story short, just try taking the battery out for 8 hours to fix your phone! ;-)
 
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I just bought a samsung prevail 2 yesterday. What a BIG mistake ! :(
The speakerphone will not work and the media speakers will not work. All i can do is make a call and hear it in the ear piece. Besides that.. nothing. NO ringtone, NO notifications, NO nothing. Im definitely very upset. I went into all the settings and everything is normal. nothing is muted. This is outrageous.
 
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