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Help phone issue, wifi, network

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sut1576

Newbie
Jun 10, 2012
20
1
#1
hi guys,

im looking for a little help if you dont mind. my z ultra is having issues when i dont have a wifi connection. while i have a wifi connection all is good but when i lose the wifi i am unable to access the net and browse unless i manually go into my setting and turn wifi of so the phones network ( three ) takes over and again then all is good.

do i have a setting wrong on the phone as surely when the phone loses a wifi connection the network ( in my case three ) should automatically take over and i should not have to manually turn the wifi off for the network to kick in.

any help would be great please.
 
#2
You have a problem with the WiFi and carrier signal. You can't have both running one or the other. So until the WiFi is terminated the carrier wont run. Only time signal from carrier will enable is when you walk away from WiFi signal while the WiFi was enable but not in the WiFi zone . the device will look for any open WiFi if none is available then the carrier signal will enable .
 
Upvote 0
#3
If the device moves beyond range of a wifi connection, the mobile network's data connection doesn't activate?

Normally, when a connection to a wifi AP is established, in Settings/About.../Status you'll see

Mobile network state - disconnected

When not connected to a wifi AP this should automatically revert to "connected". In your case, does it remain "disconnected"?
 
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