Help Any one having trouble connecting to the Bose QC15 headphone?

narcis18 · Jul 21, 2014

Hi all,

I wonder if anyone else has encountered this problem.
Any other headphone/earphone works, but when I try to connect the Bose QC15 headphone, LG G3 doesn't seem to recognize it and plays music through the internal speakers.
I tried it multiple times and it does not work!
I really like the new phone and this is my only concern.
It would be great to hear from you others.
Thanks,

Hanjoe.

narcis18 · Jul 21, 2014

BTW, the phone is from AT&T.

nessthiss · Jul 21, 2014

I just tried mine and it worked with my Verizon variant. I had to really push the plug into the jack, so make sure you're pushing it in all the way. If it's all the way in I'd say you've got a problem with the phone.

xshogunx · Jul 24, 2014

I am having the same issue. I'm on a plane as we speak and my QC15 keeps cutting out. The plug icon keeps disappearing and it is playing music through the phone speaker. I also have the AT&T LG G3. It's plugged in all the way.

narcis18 said:
Hi all,

I wonder if anyone else has encountered this problem.
Any other headphone/earphone works, but when I try to connect the Bose QC15 headphone, LG G3 doesn't seem to recognize it and plays music through the internal speakers.
I tried it multiple times and it does not work!
I really like the new phone and this is my only concern.
It would be great to hear from you others.
Thanks,

Hanjoe.

nessthiss · Jul 25, 2014

I don't know if this makes any difference but what cable are you using with the QC15s? Is it the plain headphone cable or the one with the inline mic to work as a phone headset? Depending on when you got your QC15s you may not have received the inline mic cable at all. I got mine 3 years ago and did not, then got a set for my wife a year later and they came with both cables.

The ones I tried successfully with my phone did not have the inline mic but I can try the other cable later and see if it makes a difference.

xshogunx · Jul 25, 2014

I have the one with the incline mic. A trick that just worked for me was playing the music on the phone without plugging the jack in. Press the power button to lock the phone/turn the screen off. Then plug in the jack back in.

flchanus · Jul 26, 2014

I have the same problem as reported. I have the T-Mobile version of the LG G3 phone and a Bose QC15 without the built-in mic cable. The only way I can get it to work sometimes (this trick does not consistently work though) is to initially play the song or video through the built-in speakers, the pause the song or video, plug in the Bose QC15 headphones, and then play the song or video.

It appears to be some detection problem on the LG G3 with the Bose QC15 (and possibly other powered headphones) because my LG G3 detects all my non-powered earbuds just fine.

nessthiss · Jul 26, 2014

I've tried my QC15s with both cables and I don't have any issues playing music.

narcis18 · Jul 27, 2014

I figured how to make it work.
If I put the volume constrain to "low", LG G3 recognizes my headphone.
When it is at "high", I have to do what others say: play the music and then plug in the headphone.

narcis18 · Jul 27, 2014

nessthiss said:
I don't know if this makes any difference but what cable are you using with the QC15s? Is it the plain headphone cable or the one with the inline mic to work as a phone headset? Depending on when you got your QC15s you may not have received the inline mic cable at all. I got mine 3 years ago and did not, then got a set for my wife a year later and they came with both cables.

The ones I tried successfully with my phone did not have the inline mic but I can try the other cable later and see if it makes a difference.

Mine does not have an inline mic.

jetsfan2014 · Jul 27, 2014

I was looking at buying those headphones last week. Seems like hit or miss with this phone. Any alternatives?

narcis18 · Jul 28, 2014

jetsfan2014 said:
I was looking at buying those headphones last week. Seems like hit or miss with this phone. Any alternatives?

I think the QC15 is still one of the best noice-cancelling headphones out in the market.
If you do not need noice-cancelling (which I find very useful on a plane), there are many other headphones that sounds great.
If I were you, I would go to a BestBuy or somewhere to actually hear the sound and choose what you like and then perhaps buy it online where it is the cheapest.

UBRocked · Jul 28, 2014

I've been using the LG Tone+ BT headphones and I have been very happy. I paid $70 for them and they have held up really well for the year+ that I've had them. I know it's a different style than the Bose but just figured I'd share.

Not all models of the LG Tones have noise cancellation but the + model does. There are newer models and I don't think the Pro model (also $70) has any noise cancellation. The $120 Ultra's do have it and improved sound supposedly but I have not tried them.

gaajiwaaih · Jul 30, 2014

Had very similar issue but with generic inline connection to car audio. Going to try a new cable to see if that fixes it.

NewGuy1234 · Aug 28, 2014

All - I found the solution for the Bose noise reduction headphones on another forum. It works and its simple. In the plastic part of the cable at the end that plugs into the headphones is a very small almost imperceptible switch with a Hi/Lo toggle. Switch to low. Simple as that. I immediately stopped having all the problems we are describing here. (This is what Narcis18 said above - but us less advanced folks didn't know what volume constrain meant - at least I didn't.

)

fingeron · Aug 30, 2014

narcis18 said:
Hi all,

I wonder if anyone else has encountered this problem.
Any other headphone/earphone works, but when I try to connect the Bose QC15 headphone, LG G3 doesn't seem to recognize it and plays music through the internal speakers.
I tried it multiple times and it does not work!
I really like the new phone and this is my only concern.
It would be great to hear from you others.
Thanks,

Hanjoe.

Hello.I had the same with my 32GB LG G3.solved it by pulling out the Jack plug from the left ear cap of the headset,you'll find there a very small slide button.slide it down to LO position.it will work for you.

DrNoNo · Oct 16, 2014

While the solution with the hi/lo switch works, I found another one that works for me keeping the level on hi: just hit the play button on the headphone cable (it's the middle one).

My theory is that while my phone played, my headphones were on pause so too speak, causing Android not to recognize it. This might be a kitkat problem by the way, since it didn't happen on my old gingerbread phone.

Help Any one having trouble connecting to the Bose QC15 headphone?

Lurker

Lurker

Member

Lurker

Member

Lurker

Lurker

Member

Lurker

Lurker

Newbie

Lurker

VZW Nexus Please!!!

Newbie

Lurker

Lurker

Lurker

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads