Help 2 fairly major probs with Desire

JasonC · Apr 20, 2010

Yes, according to their coverage map I have an Excellent service for standard Services and Very Good for 3G and Mobile Broadband. This is why I'm wondering why I only have a GPRS connection now, I'll have to call them.

Anthony1 · Apr 20, 2010

I'd be interested to hear what they say. I may give them a call some time too.

Wish I hadn't sold my Hero so quickly. It would have been very useful to do a comparison between the two.

Madcity · Apr 20, 2010

i also have this issue.

today i made a call with a signal of -71dBm which is full bars, without moving the call cut out 6 times will no signal. after about 10 to 30 sec i have full signal again, redial and continue the call.
at the end of the call i checked the signal and it was at -67dBm still showing full bars.

i contacted my carrer and was told to log it and they will contact me tomorrow.

il let yu know the out come. it may be the same issues.

madcity
HTC Desire
T mobile

corney91 · Apr 20, 2010

Could be a network thing... I'm from Derby and have a similar problem... I'm used to getting different signal strengths from different areas of the house etc. but this seems to be much more sensitive

I've not done any proper testing yet though...

JasonC · Apr 20, 2010

Well I've been out and about today and mine has been switching from GPRS to EDGE and to HSDPA, I'm now back at my office and it is fixed to HSDPA, whereas for the whole morning and yesterday it was fixed to GPRS.

The signal strength has dropped a lot while on HSDPA and is on about -90dBm (approx 2 bars) compared to -70 odd when on GPRS, so I'm guessing that the problem is with the HSDPA signal.
I haven't had chance to call voda yet but will do in the morning.

rasobey · Apr 21, 2010

Sounds familiar to me. My Blackberry Bold 9000 would generally get max or near-max signal strength at home, whilst connected to 3G except for some very rare occasions. With my new Desire - the same network - I'm lucky to get 3 bars of signal and it's more likely I'll see 1 or 2.

Also, for the first time ever yesterday when at home, someone phoned me and it went straight to voicemail.

Something's definitely not right!

corney91 · Apr 22, 2010

I don't know if it's all in my head but I think my signal got better in general in the last couple of days... :thinking:

JasonC · Apr 22, 2010

corney91 said:
I don't know if it's all in my head but I think my signal got better in general in the last couple of days...

Hmmm, your not the only one! mine hasn't dropped out at all over the last couple of days and it's still connected via HSDPA, that's why I haven't called voda yet as I will look like a fool

It's still only 2-3 bars signal but I'm not too worried about that as long as the connection doesn't drop completely like it was doing.

corney91 · Apr 22, 2010

JasonC said:
Hmmm, your not the only one! mine hasn't dropped out at all over the last couple of days and it's still connected via HSDPA, that's why I haven't called voda yet as I will look like a fool It's still only 2-3 bars signal but I'm not too worried about that as long as the connection doesn't drop completely like it was doing.

That's the same for me - mine's not disconnected at all yet either like it has been... awesome

Maybe they've being doing some maintenance on the towers or something, or maybe it's a coincidence and we should wait a bit longer to be more scientific

Oh, and by the way, Derbyshire Hi-5!

I was in Swadlincote a couple of weeks ago for the ski slope

JasonC · Apr 22, 2010

corney91 said:
That's the same for me - mine's not disconnected at all yet either like it has been... awesome Maybe they've being doing some maintenance on the towers or something, or maybe it's a coincidence and we should wait a bit longer to be more scientific

Oh, and by the way, Derbyshire Hi-5! I was in Swadlincote a couple of weeks ago for the ski slope

Yea I'll keep an eye on it for a while longer to see how it goes.

Lol, I live opposite the Ski Slope, yet since the 5 years I've been here I've never even been to it! I guess I should pop over and have a go one day

Ozor Mox · Apr 22, 2010

I'm also on Vodafone UK and I have been getting four bars and HSDPA connection everywhere for the last few days.

Just thought I'd chime in

andysears · Apr 22, 2010

Hi I have exactly the same issue as your point 2. The only way to get it to re find the network is to switch off and on again. I think this is a hardware fault.

Ozor Mox · Apr 22, 2010

andysears said:
I think this is a hardware fault.

I think that's unlikely. If you look at the Android bug entry, it affects many Android phones, some not manufactured by HTC.

corney91 · Apr 22, 2010

andysears said:
Hi I have exactly the same issue as your point 2. The only way to get it to re find the network is to switch off and on again. I think this is a hardware fault.

This might be it, because I'm having the same issue and just realised in the OP it says on Vodafone but I'm on T Mobile so it can't be the network, can it? :thinking:

And I did turn it off yesterday...

JasonC said:
Lol, I live opposite the Ski Slope, yet since the 5 years I've been here I've never even been to it! I guess I should pop over and have a go one day

It was the second time I went - it's nothing like real snow though

At Easter, they had

FreewheelinJack · Apr 25, 2010

Started getting the exact same camera bug on my Desire.

jonokimber · Apr 25, 2010

I also got the camera bug, but only once and not since.

kboya · Apr 25, 2010

For those with signal problems: I'm on Vodafone, in Hull (notorious for poor connections, and bad radio/tv receptions esp freeview) and am getting fine coverage all over. It's an unbranded fone with settings from the sim card. Have you tried a full reboot (i.e. backup everything, sim out, battery out, start again)?

Norwegianpiglet · Apr 29, 2010

I have had my Desire a few days now, and after being blown away with how much better than my Hero it is, I have experienced exactly the same connectivity issues.

It will loose connection totally every few minutes or so, for a few seconds, then it's back to normal connection with several bars and HSDPA/GPRS. I can't hold a conversation on the phone this way, and it will kick me out of typing a text mid way through if it looses connection. I have tried setting network, removing HSDPA, restarting etc.

The handset itself is bought in Norway, but I live in the UK (I wasn't due an upgrade until next year). I am from there, so the language options were better on a Scandinavian handset and I got the 25% VAT off. HTC has a limited warranty which is valid through the EU/EEA, so should not affect my rights, other than that I can't really return it to the shop. I am on T Mobile, and had a Hero before, which never had this issue. The SIM is the same, and everything backed up from google/Mybackup Pro.

Worth rebooting and restarting? Nothing has changed from my Hero or network provider.

Apart from this it's an awsome device, but I'd like to say it is an awsome PHONE too!

Scuffers · May 3, 2010

Not sure if it's the same problem...

I have sod all coverage at home (Voda),not a problem, phone uses Wifi fine.

problem is that when I leave home, it will not pick up mobile data (tried every combination)

only way out seems to be re-boot the phone...

Suggestions?

Bluebolt · May 5, 2010

Scuffers said:
Not sure if it's the same problem...

I have sod all coverage at home (Voda),not a problem, phone uses Wifi fine.

problem is that when I leave home, it will not pick up mobile data (tried every combination)

only way out seems to be re-boot the phone...

Suggestions?

I found myself having the same problem recently (on 3), but it strangely seemed to fix itself (for now at least).

There's a thread on XDA relating to the problem with a fix posted:

Data connection problem on my HTC Desire - xda-developers

Tirinoarim · May 18, 2010

Theres a couple of threads on the XDA Developers site regarding the camera problem. Its beginning to look like a wider issue than first thought...

Camera issue - xda-developers
Camera Problem? (not the pink thing!) - xda-developers

I sent my desire in for repair (mine is the 2nd XDA Devs thread) so I'll keep you posted on what happens.

Theres another thread over at Modaco too.

http://android.modaco.com/content/htc-desire-desire-modaco-com/307935/desire-camera-problem/

TEK-WARRIOR · May 18, 2010

1.15.405.4 for an HTC phone.
1.15.110.11 on T-Mobile
1.15.61.10 on Orange

Vodafone not mentioned on htc site, which is not unusual for voda, they are never quick at updating s/ware which is why my desire is SIMFREE UNLOCKED bought like that from Carphone wharehouse. i have o2 simcard in phone at the moment, also use orange sim/voda sim, i have no problems with phone because its got htc s/ware version 1.15.405.4.
Had a play with camera it had no problems with a multi coloured/split screen affect, ive just had a look on voda forum lotsa ppl asking about s/ware update for htc desire.
The last phone i got on vodafone network was the ericsson c905 and i had tons of problems with it all relating to vodafone branded s/ware, got rid and got my desire 3 weeks ago.

cunning plan · May 18, 2010

jonokimber said:
I also got the camera bug, but only once and not since.

+4

cunning plan · May 18, 2010

< post again as I was on 13 posts..

AnthonyS · May 18, 2010

Hi JasonC, I had the same issue as #2. The network mode would switch at the drop of a hat with no real reason.

I ended up having Orange replace the phone, which in turn could not connect to the mobile web at all until they updated some internal (Orange) WAP settings and sent a txt which overwrote the phones settings.

It is all working now, I noticed switching from WIFI it can take a bit for the mobile web to reconnect however it does so within a few mins.

It may be worth swapping the phone?

Help 2 fairly major probs with Desire

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