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So, I feel like this should be a really easy thing and feel dumb for not being able to figure it out, but for some reason I am not able to connect to my data plan on my Samsung Galaxy Centura that I just purchased with a Straight Talk Plan. Shouldn't it automatically go to data usage if I'm not connected to WiFi? Or is there something else I need to do?
 
It looks like this is a CDMA phone for the Verizon network. Once you register the phone online, you need to place a call to *22890 (don't forget the *) to program the phone and listen to the instructions, this is done over-the-air. Once it's programmed, data should then begin to work. The 3G icon should appear after this and data should work at that point.
 
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Send an email to:

ST.CorpResolutionTeam@straighttalk.com

Give them your name, the phone's phone number, phone model, current service end date and the email address associated with the account. This is all to identify the account.

Explain in the email what the exact issue is, what's not working, etc. and what you have already done to try to fix it. You may likely have to exchange further emails with them in the process.

When I had a problem with CDMA data last month, I was advised to email the above (I emailed them in the morning) and after some email traffic between us, the problem was resolved within one hour. :)
 
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