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Nexus Player - FAQ and Support

The FAQ

Android Enthusiast
Apr 11, 2013
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Nexus Player FAQ



10/24/14**

Greetings fellow members! This post will be updated as the forum grows to include links on common issues and FAQ's for the Nexus Player. If you have anything you think should be added please feel free post here: Private chat with Staff members. In addition, If you have any of your own FAQ's, tips, tricks, or suggestions please feel free to post them below. We are looking to expand this FAQ and with your help; turn it into one of the most comprehensive guides at Android Forums.


Useful links:

**Links to useful threads in forum and informational links on the device (guides, etc)**

FAQ Section:

**User FAQ's - Manufacturer FAQ's**

General Nwxua Player Forum FAQ:

1. General Android phone FAQ's?
2. How can I improve my battery life?
3. Are there any Nexus Playet Tips & Tricks?
4. What are the known problems with the Nexis Player ?
5. Forum related questions.
6. What is root?/What does being rooted mean?

Q: General Android phone FAQ's?
A: Here is a thread on general Android Phone FAQ's

Q: How can I improve my battery life?
A: Smartphones operate on a sort of spectrum. On one end you could put battery life, on the other end all those options like wifi/3g/4g sync (among other things). If you want great battery life you can't have those on all the time. If you want those on all the time, you won't get great battery life. It is best to find the compromise that works best for you and what you want most out of your phone. Here are a couple of things that you could consider - adjust the screen brightness, do not use live wallpapers, switch off networks when not in use (WIFI, Bluetooth, GPS), adjust update intervals for widgets (do you really need twitter/facebook notifications every half hour?). You could also consider downloading a battery monitoring app such as JuiceDefender.

Q: Are there any Nexus Player Tips & Tricks?
A: For any tips, if you use the "filter by" and select "Tips" in the sub-forum, you will get many useful tips and tricks.

Q: What are some of the problems people have with their Nexus Player ?
A: For any problems and their solutions, if you use the "filter by" and select "Support" in the sub-forum for useful information.

Q: I have a question about how to do something around the forums.
A: Here is a FAQ devoted entirely to that: Android Forums FAQ

Q: What is root?/What does being rooted mean?
A: Here is a post explaining that: What is rooted/does being rooted mean?
Here is a link to the
devices "All Things Root Guide" sticky: **INSERT LINK**

Additional links:

**Other links that you feel may not be as important to users, but may provide some value**
 
None of the reviews have covered this and I find it odd BUT I want to know how good the video quality is, what bit rate does it play the movies back in? can you calibrate the picture, and so on??? another thing I would have liked covered is what native audio formats does it support? DTS-MA, Dolby TrueHD or what Im looking for is Dolby TrueHD with ATMOS encoding? and so on, will it handle 3d playback and in what formats... what audio calibration options do you have? is this HDCP 2.2 compliant? HDMI 2.0 features if any?
 
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Android M Developer Preview on Nexus Player

Prerequisites
  • Common understanding and experience using tools that are provided with the Android SDK such as Fastboot and ADB.
  • Fastboot and ADB installed on your system and PATH variables updated accordingly.
  • Understand that this will wipe all of your device data and that you will first need to backup any files, apps, etc that you do not want to lose!
  • You will also obviously need a Nexus Player. Do not try any images on devices they are not intended for as it will cause issues and not work!
WARNING Installing a system image on your device will remove all data from the device. Please make sure that you backup your data before you proceed. Also, keep in mind that these images are not final releases and may have bugs or unfinished features. These are Developer Previews and not meant for the average consumer.

Step 1 – Unlock your bootloader in Developer options
Please continue to the next step if you already have your bootloader unlocked. If not, or you forget whether or not it’s unlocked, I will walk you through the process.

Enable OEM unlocking (aka unlock your bootloader)
  1. Go into Settings -> Developer options on your device.
    If you do not see Developer options listed in this list, please click on About phone and keep tapping on Build number until you see “You are now a developer”. What this means is you now have a Developer options in your main Settings list. Please go to Settings -> Developer options now.
  2. Once you are in Developer options, look for OEM unlocking. This is a simple switch or checkbox that you need to enable. It will prompt you to Allow OEM unlocking and give you a warning message. Please click the enable to accept and continue.
Step 2 – Download the Nexus 9 specific image
Below is the direct link to download the Android M preview images. This is only for the Nexus Player!
Step 3 – Decompress the image file
All of the necessary image files that you will need are located in this “tgz” compressed file.

Windows Users
You will need to install a third-party tool to extract this gzip tar file and we recommend 7-zip. It’s free and works great but does NOT treat .tar.gz extract as one atomic operation. You will first extract the main .tgz file and the result will be a .tar file. Use 7-zip again to extract one more level and you will now see actual files.

If you already setup 7z as a system path variable, you can use one command in command prompt (aka cmd.exe) for this (obviously update the path and names as needed):

Code:
7z e fugu-MPZ44Q-preview-2406ba05.tgz && 7z x fugu-MPZ44Q-preview-2406ba05.tar

Mac and Linux Users
Using tar which is built in to OS X, open the terminal and you can extract using one command:

Code:
tar -zxvf fugu-MPZ44Q-preview-2406ba05.tar.gz

Below is what you should see once you have files extracted.
Screen Shot 2015-06-03 at 9.59.53 PM.png


Step 4 – Reboot bootloader and flash
Assuming that you have fastboot and adb already set up and ready to use, just follow the commands below in order.

Code:
adb reboot bootloader

This will restart your phone into the bootloader mode. This will only work if your phone is connected and you have USB debugging turned on.

Code:
fastboot oem unlock

If your phone is already OEM Unlocked, you would not have to do this, but it wouldn't hurt if you are unsure.

Code:
bash flash-all.sh

This will run all of the fastboot commands needed for the complete image flash. If you are using Windows, rather than a bash script you will use the flash-all.bat (batch) file. One common issue for running fastboot, regardless of your OS, not working is that you do not have fastboot setup properly and is not set as an environment variable (a variable that works system wide).

Windows users
There are reports from some Windows users that the flash-all.bat fails. It seems that it’s a bug with the fastboot.exe and how it inefficiently allocates memory. Some users say to try a different usb port or different usb cable, which they claim doing so solved their issues. If this works for you, please let us know in the comments below. Otherwise, please follow the workaround below that KingofPing has provided that will most likely solve your issues. What this does is break down each step manually that the batch file should have automatically done for you. (if you open the batch file in a text editor, you will see these same commands)

Make sure you extract the zip file in your directory that you extract it and place it’s contents in your working directory.

After flash-all.bat errors out, please follow these instructions:

—Don’t “press any key” – that will close the window – just hit Ctrl-C.—

fastboot flash boot boot.img
fastboot flash cache cache.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash userdata userdata.img

That’s it!
Once the scripts finish it will do a final reboot and the only thing left is to complete the normal Android setup wizards and enjoy. If you have any issues feel free to comment and we will help you out as needed!

Get Involved
If you are testing on your device make sure you help the Android community out and post any bugs you find. You can share your experiences here, or join the Dev community over on G+ to stay involved.

> Report Android M Issues > Android M Developer Community

src: How to install Android M on the Nexus 5, 6, 9, and Player
 
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