Help Issue connecting to computer

Bryan Johnson · Apr 24, 2015

Hey guys,
So I am having issues connecting both my Nexus 4 and 9 to my laptop. The device will connect to my laptop, but there will be no folder that pops up to allow me to add files to the device from my laptop. I tried disconnecting the device and reconnecting. I have Media Device MTP selected in my USB computer connection. I have also tried switching over to the Camera (PTP) but it still does not work. I am not sure what is going on.. Can anyone help? Thank you

Brian706 · Apr 24, 2015

Have you just tried browsing "computer" and seeing if the device is listed there? Mine never just pops up either. I always have to go to start>computer>device

Bryan Johnson · Apr 25, 2015

Yeah, it doesn't show up in the devices or c drive. It shows that the device is connected because it allows me to "safely eject" the device. However, it does not have a specic folder for the device.. If that makes sense

Ok, so I figured it out! Apparently my MTP usb drive was not up to date and needed to be manually updated.

If anyone is having this issue, use this webpage for step-by-step instructions on fixing the problem.
http://www.asus.com/support/Knowledge-Detail/28/2/Nexus_7/D53452AE-143C-42F1-BDC1-7F168085F0D7/

Search

Search

Help Issue connecting to computer

Bryan Johnson

Newbie

Brian706

I like turtles!

Bryan Johnson

Newbie

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads