I received a brand new Galaxy Note 4 from Sprint a few months ago to replace a problematic LG G2, but didn't activate it until last week (it sat in it's box prior to that and wasn't even turned on). At first, it worked great, but recently it has been losing Bluetooth and 2.4 GHz (I think) WiFi connectivity every day or so (usually when I wake up in the morning), and the only way to get it back is to restart the phone.
Has anyone heard of this? Or have any suggestions on troubleshooting or resolutions?
Thanks very much!
Three things to mention:
1) I did the tap & go to transfer my data from my old LG G2 (running some version of Android 4.x - I can't remember which one specifically) to my Note 4, but that was a week or so ago and the problems only started in the last few days.
2) The Note 4 came with a version of Android 4.x, but I updated it to Android Lollipop - again, this was done a week or so ago and the device seemed to work with no issues after doing it.
3) I am using the Samsung Gear 2 watch with the phone via Bluetooth but it seems all BT connectivity dies when the above issue happens (such as no ability to connect it to my car BT, etc.)
Thanks for any assistance!
Has anyone heard of this? Or have any suggestions on troubleshooting or resolutions?
Thanks very much!
Three things to mention:
1) I did the tap & go to transfer my data from my old LG G2 (running some version of Android 4.x - I can't remember which one specifically) to my Note 4, but that was a week or so ago and the problems only started in the last few days.
2) The Note 4 came with a version of Android 4.x, but I updated it to Android Lollipop - again, this was done a week or so ago and the device seemed to work with no issues after doing it.
3) I am using the Samsung Gear 2 watch with the phone via Bluetooth but it seems all BT connectivity dies when the above issue happens (such as no ability to connect it to my car BT, etc.)
Thanks for any assistance!
