Hello
I woke this morning to see that my phone which I left charging all night was sitting at the setup screen. I had no choice but to comply with the regional settings etc, and prayed that once I had completed, my data would still be there, it wasn't.
What would appear to have happened is that during the night, my mobile phone reset itself to factory settings. I have lost everything, all data, all messages, all music etc. Its even deleted all of the data from the sd card ! Has anyone ever encountered anything as truly weird as this ??
Not sure what more info I can give from a support perspective.
I am really worried that someone may have hacked the handset and forced the reset. I am also worried that if I setup everything again from scratch, all of that info will be available to whoever broke into the phone.
Please help
I woke this morning to see that my phone which I left charging all night was sitting at the setup screen. I had no choice but to comply with the regional settings etc, and prayed that once I had completed, my data would still be there, it wasn't.
What would appear to have happened is that during the night, my mobile phone reset itself to factory settings. I have lost everything, all data, all messages, all music etc. Its even deleted all of the data from the sd card ! Has anyone ever encountered anything as truly weird as this ??
Not sure what more info I can give from a support perspective.
I am really worried that someone may have hacked the handset and forced the reset. I am also worried that if I setup everything again from scratch, all of that info will be available to whoever broke into the phone.
Please help
