m 9 problems

okavipra · Jul 11, 2015

recently acquired, everything works fine exept

1. when i'm finishing my call ,move the phone from my ear, it takes a while until screen with end call apear, its takes like sometimes about 5 seconds until black screen disappears , and normal screen with number and and call button, etc. appears

2 when i put it on charger , sometime it says 10 hours until full

anyone experienced this kind of problems

p.s. ive sent the phone to my carrier on warranty, but they told me that after testing , phone is acting fully normal ...

thanks in advance
ivan

PyroSporker · Jul 11, 2015

okavipra said:
When I put it on charger , sometime it says 10 hours until full

anyone experienced this kind of problems

Which country are you in? Who is your Carrier?
Did you recently accept any updates to the phone?
What is your current software build number?

The outrageously long charge time sounds like a recent HTC bug that arrived with the update to Android 5.1
http://www.phonearena.com/news/Some...arge-after-the-latest-software-update_id71295

http://www.neowin.net/news/htc-suggests-uninstalling-google-photos-to-resolve-one-m9-battery-issues

okavipra · Jul 11, 2015

PyroSporker said:
Which country are you in? Who is your Carrier?
Did you recently accept any updates to the phone?
What is your current software build number?

The outrageously long charge time sounds like a recent HTC bug that arrived with the update to Android 5.1
http://www.phonearena.com/news/Some...arge-after-the-latest-software-update_id71295

http://www.neowin.net/news/htc-suggests-uninstalling-google-photos-to-resolve-one-m9-battery-issues

I'm in Serbia, carrier is TELENOR
guys at service updated software to last (what telenor opted) at least thats what they said
and here a screenshot of software information

today · Jul 12, 2015

My m8 has shown that crazy charging estimate after the lollipop update. Never takes that long to reach a full charge though.
I'm going to monitor post call behavior of the m8. I believe mine acts that way since the update. Most of the calls I use speaker or Bluetooth. I do believe there is a delay since the update to 5.1. Just don't recall a 5 seconds delay.

okavipra · Jul 13, 2015

you sir just solved my battery issue THANK YOU !!!! 2 minutes with all 3 buttons did it !!!! @PyroSporker

okavipra · Jul 13, 2015

today said:
My m8 has shown that crazy charging estimate after the lollipop update. Never takes that long to reach a full charge though.
I'm going to monitor post call behavior of the m8. I believe mine acts that way since the update. Most of the calls I use speaker or Bluetooth. I do believe there is a delay since the update to 5.1. Just don't recall a 5 seconds delay.

its not there always but it just is sometimes , its abou 2 or 3 but it sometimes really getting on my nervs, my version iz 5.0.2 so its not 5.1 for me yet

Luis398 · Aug 12, 2015

ok.. so i have this prob/question. im on sprint for my HTC M9 and when i go to "The Sprint Zone" and i do a device diagnostic it pops up a flag saying there is a device update issue, so i go to that and it says...LMY470 Update Now.. but when i do it says..."you device is currently up to date... ok so why the flag???

Luis398 · Aug 12, 2015

Luis398 · Aug 12, 2015

Luis398 · Aug 12, 2015

Luis398 · Aug 12, 2015

So Another Question,... Is there going to be a 5.2 update for HTC M9??

KOLIO · Aug 12, 2015

Luis398 said:
ok.. so i have this prob/question. im on sprint for my HTC M9 and when i go to "The Sprint Zone" and i do a device diagnostic it pops up a flag saying there is a device update issue, so i go to that and it says...LMY470 Update Now.. but when i do it says..."you device is currently up to date... ok so why the flag???

I GOOGLED that build number & nothing for the M9 comes up.
But,it does for the M8 & M7 GPE.
Sounds like you have the wrong firmware/software on your phone.
I'd call SPRINT or,give 'em a visit,as this doesn't look like what is listed as the current update:
http://www.htc.com/us/support/htc-one-m9-sprint/news/
http://support.sprint.com/support/a...dAndUpdateTheSoftwareVersionOnYourHtcOneM9#!/

Luis398 · Aug 12, 2015

THATS THE THING.. MY SOFTWARE VERSION IS!!!.. 2.6.651.11

KOLIO · Aug 12, 2015

Luis398 said:
THATS THE THING.. MY SOFTWARE VERSION IS!!!.. 2.6.651.11

OK,you're up-to-date.
Try a cache partition wipe,that will solve a lot of unexplained issues:
(This is from T-Mobile's support,but,should be the same for your Sprint M9)
Wipe cache partition

Unlike a master reset, wiping the cache partition does not delete your personal data.

To wipe the cache partition, follow these steps:

Be sure the phone is off.
Press and hold the Volume Down key.
Turn the phone on by pressing the Power key until the phone vibrates, then release Power.
Continue holding the Volume Down key.
Release the Volume Down key when the black screen with red and blue lines of text appears.
Press Volume Down two times to highlight reboot to bootloader.
Press the Power key to select reboot to bootloader.
When the white bootloader screen appears, press the Volume Down key three times to highlight BOOT TO RECOVERY MODE.
Press the Power key to select BOOT TO RECOVERY MODE.
Wait up to 2 minutes for another black screen with red and blue text to appear.
Note: If a device with a red triangle and exclamation point appears, Hold Power while pressing and releasingVolume Up to continue.
Press Volume Down three times to highlight wipe cache partition.
Press the Power key to select wipe cache partition.
Once complete, press the Power key again to select reboot system now.

Luis398 · Aug 12, 2015

i have tried multiple times and no go..i get to a black screen with a phone overlayed with a red triangle then nothing..right before that it should kick me over to the final options but never does..

KOLIO · Aug 12, 2015

Luis398 said:
i have tried multiple times and no go..i get to a black screen with a phone overlayed with a red triangle then nothing..right before that it should kick me over to the final options but never does..

Did you follow step #10 from above & still have no results/get to recovery mode?

Luis398 · Aug 12, 2015

AFTER THE red triangle and exclamation point appears, IT GOES DIRETLY TO THE SPRINT WELCOME LOGO AND THATS IT

KOLIO · Aug 12, 2015

OK,I'm out of suggestions,other than a factory reset.
That's entirely up to you.

okavipra · Aug 13, 2015

recently updated the fone to 5.1, its like 3 times faster , no more sensor problems , and i dont have to reboot fone after 3 charges because it was showing 21 hours or so until full , camera is much better but still not a killer one , but again, i dont use my fone to take pictures, for what i need htc one m9s camera is much more than i need , sense 7.0 kills everything that moves on market. with this update , i find this phone to be PERFECT. And im reading reviews how this phone is over heating, only time when my phone is slightly hotter is when on charger. Gun metal gray, and yes i admit it looks so damn good tht i just look at it some time,have a frend with galaxy s6 edge and we agried ,theres no use comparing the camera samsung kills it videos or picturewise, but everythimg else on m9 shines. edge is not ugley by any means but it looks just a little childish in a way, the more time passes more im in love with this phone

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