S Pen design flaw?

El Presidente · Aug 25, 2015

http://www.techradar.com/news/phone...ermanent-damage-to-your-galaxy-note-5-1302573

Saw that on Android Police last night as well.

Probably best be careful and make sure you're putting the S Pen in the correct way.

If this was picked up days after the device was released, it's a wonder why this wasn't picked up in testing....

treb1797 · Aug 25, 2015

Translation : put something back in place the wrong way....it will break

DevinNJ · Aug 25, 2015

When I first read about this, I thought they meant it had a forwards or backwards orientation, and though oh poo, that's not for me then, not realizing they mean inserting the clicker end first. Then saw the pictures and I realized what they meant. I then thought, "who would do that?" and immediately tried on my note 3, thankfully it didn't fit or break anything, yup I'm a dumbazz at times

treb1797 · Aug 25, 2015

Calling this a design flaw is a stretch IMO.

bubbameat · Aug 25, 2015

The only thing which is a design flaw is in the human who would place it inside the incorrect way. They must know that it has TWO different ends right? Right????

El Presidente · Aug 25, 2015

In practice it would probably be pretty difficult to do this but regardless, it absolutely is a design flaw. If the core functionality of something breaks when done a certain way, make it impossible to do incorrectly. Previous versions of the S Pen wouldn't do this (so I'm told).

It should have also been picked up in testing.

rastus26 · Aug 25, 2015

Samsung knew all along, they even mention it in the manual.

http://www.androidpolice.com/2015/0...-inserted-backward-or-get-hopelessly-stuck/#2

KOLIO · Aug 25, 2015

I see both sides to this & valid points from both.
Samsung prolly realized after the fact,weighed the cost/risk analysis of returned units/etc..
Legal dept. played CYA in the manual warning.
Betcha the Note 6 has a design change to prevent this.............

ronjcar · Aug 25, 2015

Be very careful. I also just realized you can put the lug nuts on first and the tire on the outside of some models. All manufacturers have known about this for years. Be very careful folks.

czuber · Aug 25, 2015

Yep I put my shoes on the wrong feet....didnt see that on the box Im calling Nike and finding out whats going on here

EarlyMon · Aug 25, 2015

ronjcar said:
Be very careful. I also just realized you can put the lug nuts on first and the tire on the outside of some models. All manufacturers have known about this for years. Be very careful folks.

You're referring to stupidity, along with the wrong shoes comment.

The issue is designing for human factors and Samsung has cared about it in the past.

Every intelligent human I've met has made a dumb mistake at least once in their lifetime - maybe you're the exception, if so, congratulations - your turn is probably coming.

When they can easily protect a product against a simple dumb mistake possible by any intelligent person, and when they've provided that protection before, and dropped it, it's either a design flaw or purposefully done to drive service revenue.

Users being mind-numbingly stupid doesn't have a whole lot to do with it.

KOLIO · Aug 25, 2015

EarlyMon said:
You're referring to stupidity, along with the wrong shoes comment.

The issue is designing for human factors and Samsung has cared about it in the past.

Every intelligent human I've met has made a dumb mistake at least once in their lifetime - maybe you're the exception, if so, congratulations - your turn is probably coming.

When they can easily protect a product against a simple dumb mistake possible by any intelligent person, and when they've provided that protection before, and dropped it, it's either a design flaw or purposefully done to drive service revenue.

Users being mind-numbingly stupid doesn't have a whole lot to do with it.

Exactly!
It's proof that we're ALL human,even in the engineering world.
You get caught up in so many details,information overload,etc... & something like this slips by.

To quote the great philosoher F. Gump:

czuber · Aug 25, 2015

Somebody is a little sensitive. I was just making light of a pretty silly "Flaw".

EarlyMon · Aug 25, 2015

czuber said:
Somebody is a little sensitive. I was just making light of a pretty silly "Flaw".

Thanks for psychoanalysis!

What's your pleasure? You're absolutely right and only a blithering idiot that doesn't think that wheels need to be bolted onto a car could possibly consider this a "Flaw"?

El Presidente · Aug 25, 2015

Have you guys ever tried to plug your phone in only to find the USB Cable isn't the right way round? The cable won't go in the hole, it only fits one way. Thus preventing potential accidental damage.

The flaw here is that the S Pen fits both ways and putting it in the wrong way breaks it.

No matter what way you look at it, this is flawed design.

KOLIO · Aug 25, 2015

El Presidente said:
Have you guys ever tried to plug your phone in only to find the USB Cable isn't the right way round? The cable won't go in the hole, it only fits one way. Thus preventing potential accidental damage.

The flaw here is that the S Pen fits both ways and putting it in the wrong way breaks it.

No matter what way you look at it, this is flawed design.

Shoulda took design cues from the Unicorn.................

El Presidente · Aug 25, 2015

KOLIO said:
Shoulda took design cues from the Unicorn.................

No.

No one wants a rainbow coloured Note 5.

Hadron · Aug 26, 2015

El Presidente said:
No one wants a rainbow coloured Note 5.

Are you sure that Samsung agree with this? They do tend to throw a lot of variants out.

Maybe best to delete this thread before they get any ideas...

EarlyMon · Aug 26, 2015

http://phandroid.com/2015/08/26/samsung-note-5-s-pen-response/

Hadron · Aug 26, 2015

RTFM. Yes, I wonder how close to release they got before they realised there was a problem?

It would have been trivial to fix: make the end of the S-Pen slightly wider than the rest and put a lip in the silo. It could still fit flush but you couldn't put it in backwards. That's why I think they probably only realised this when the design was final, because any decent engineer would want to design this out once it was spotted, and it would hardly be difficult to do.

Still, arguably better than Samsung telling S4 owners complaining about space to move apps to SD when that feature had been deprecated 2 Android versions earlier. At least this time their advice is correct

S Pen design flaw?

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