Help Phone shuts down after taking a picture.

lakersfreak · Sep 10, 2015

I've had my phone since Nov last year. Just purchased a new OEM battery a couple of weeks ago as the original battery's life was getting bad.

In the past week, about 50 percent of the time I take a picture my phone shuts down and won't start back up by pressing the power button. I have to take out the battery and put it back in. Anyone know what's going on?

lunatic59 · Sep 10, 2015

The battery you purchased, are you sure it's an OEM? Where'd you buy it? I've seen some reports of knock-off batteries causing all sorts of problems, up to and including ruing the device it's in.

lakersfreak · Sep 10, 2015

Bough it on Amazon (sold by Amazon) and it said OEM. Would Amazon lie?

KOLIO · Sep 10, 2015

Amazon is usually a safe bet,but,if it shipped from a 3rd party,all bets are off.
Sounds like you got a dud,a slightly loose-fitting battery,as the only time the phone turns off is when you (presumably) flip it around to landscape mode to snap a pic.
Place a small piece of paper in the battery compartment,or wedge it so the battery doesn't have the potential to shift in the pocket.

lakersfreak · Sep 10, 2015

I'm gonna try switching the pictures from saving on chip to saving on phone hard drive. Maybe that will do the trick....

Sent from my SM-N910T using Tapatalk

lunatic59 · Sep 10, 2015

Aaah, well if you have your camera app set to save to your SD card, then that could indicate your card is going bad.

slabman · Sep 10, 2015

Same problem here. Genuine Sammie battery. Just bought a new high speed Sammy card, saving all pics to that card. Wonder if it has anything to do with my "Pleson" Wireless Charger card, which is used for the Qi charger stand?

Help Phone shuts down after taking a picture.

lakersfreak

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lunatic59

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lakersfreak

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KOLIO

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lakersfreak

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lunatic59

Moderati ergo sum

slabman

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