Moto X Pure Edition - Hot to Touch

zombdroid · Sep 18, 2015

You may or may not have read my thread about my broken on arrival Moto X Pure Edition phone. I am curious if it is not the heat causing the issues with my screen seeming to be mis-calibrated.

With my screen on for over about 10 minutes, the phone becomes hot, not alarmingly hot, but like playing a graphically intense game for about 30 minutes hot. Anyone else experience this?

BenjaminH · Sep 18, 2015

Only turbocharging does mine get very hot. Navigation will get it warm. Downloading apps at setup. I don't game. But regular activities, no. Might well need to be replaced.

Suzi_Derkins · Sep 18, 2015

My Moto X 2nd Gen got very hot during extended use, but my new Pure, not so much. Can I ask what kind of back you have on the phone? My 2nd gen had a Bamboo back and my Pure has the regular plastic back.

zombdroid · Sep 18, 2015

Suzi_Derkins said:
My Moto X 2nd Gen got very hot during extended use, but my new Pure, not so much. Can I ask what kind of back you have on the phone? My 2nd gen had a Bamboo back and my Pure has the regular plastic back.

I have the regular back as well. I just sent it back this morning. Now the reorder/RMA process is saying Oct 2 for the replacement.

cybercruiser · Sep 18, 2015

Running WAZE and Pandora at the same time it gets a little warm, but, not during normal other use.

rushmore · Sep 18, 2015

Users are mentioning the device gets very warm with Youtube as example. Video playback should get a device barely warm, and not real warm or hot. Video playback is the weakest load for a gpu and cpu. I am wondering if during production there has been some process issues. I would suggest firmware, but that would impact everyone.

If my Pure (when arrives) gets very warm playing back video, it will be returned.

bcltoys · Sep 18, 2015

Me think's I'm going to hold off on this phone till/if these small problems are worked out. My 2013 x is just fine for now.

Brianrdavidson · Sep 23, 2015

zombdroid said:
You may or may not have read my thread about my broken on arrival Moto X Pure Edition phone. I am curious if it is not the heat causing the issues with my screen seeming to be mis-calibrated.

With my screen on for over about 10 minutes, the phone becomes hot, not alarmingly hot, but like playing a graphically intense game for about 30 minutes hot. Anyone else experience this?

I think this is exactly what I'm experiencing. Especially the top left of the screen goes unresponsive. What a joke

BenjaminH · Sep 23, 2015

Yeah, it stinks when you get a dud. It's hard to know whether this phone has a higher rate than others, but when you get the broken one it doesn't really matter.

zombdroid · Sep 24, 2015

I have had my replacement device since Tuesday. This phone does not run hot, even when charging or watching video.

zipred · Sep 24, 2015

I'm still waiting for mine but my Brother is on day three with his. He has put in a lot of time and heavy video playback, thus far nothing out of the ordinary has occurred. Slightly warm when pushed hard, like our other Androids but certainly not close to hot or even annoying. I do think it's important to remember only people with problems typically take the time to post. Especially ones that aren't hard core enthusiasts. I'd be the first to be critical if I thought it was warranted. If mine runs as well as my brothers I will be delighted.

chinee · Sep 26, 2015

Used the camera in my phone for an extended period recording videos at my son's TaeKwonDo testing. Took about 8 short videos in the space of about 15 minutes and my XPE got very hot. Not sure what to think of this...

Any thoughts anyone?

chinee · Sep 26, 2015

Ran the video camera for 11 minutes, got the battery up to 118F, but upon stopping the recording, the battery temp was down to 104F exactly 5 minutes later. Anyone with insights on battery temperature, usage, longevity, etc.?

rushmore · Sep 27, 2015

I am returning mine due to the heat and battery drain. The GPU is the problem. It runs too hot and needs to be throttled. If you use apps that are not GPU heavy, no harm no foul. Light users as a result might not notice it much. Avoid VR with the Pure, since runs 120 degrees and drains 50% in 30 minutes.

Battery life is on average three hours less than my Note 4. Not an exaggeration. Shame, since the device would be nice were it not for the battery sucking demon GPU. The CPU is fine, since plays emulators like MAME and PDC smooth and only gets warm (emulators barely use the GPU).

Video streaming and playback barely got the Pure warm, unless HD that uses the GPU more and then got warmer, but not real hot.

I expected battery life to be less than the Note 4 due to the LCD and 220mah less battery, but the GPU drags it into poor battery life level compared to the Note 4 for my medium to heavy use.

chinee · Sep 27, 2015

rushmore said:
Avoid VR with the Pure, since runs 120 degrees and drains 50% in 30 minutes..

What's VR? Virtual Reality?

rushmore · Sep 27, 2015

chinee said:
What's VR? Virtual Reality?

Yes

047 · May 16, 2016

I just went through two Moto X Pure phones. They both overheated quickly despite multiple resets, and every other trick I could think of. I really loved the phone, but staying so hot consistently can't be good for the longevity of the battery.

Thom · May 16, 2016

Did you replace the charger?

... Thom

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