Root Can't root, have problem with a virus...

anonimderp · Oct 8, 2015

I really need to root my galaxy s4 GT-I9500 becase I got a virus that constatntly shows ads on home screen. I clicked on "App Info" from a notification bar ad and it displayed a system app called "LiveWallpaper". It has no icon, nothing. But I'm quite sure it's the virus. I tried disabling, data erasing, anything but no use. I need to root the phone and delete the app.

I also tried to flash another firmware I downloaded but I couldnt flash it via download mode. My PC cant do any operations on the phone. Then I tried lots of rooting methods, with or without pc, but none of them worked. I can't write all the stuff I tried because I don't remember all of them.

By the way my s4 is about 3 years old. No warranty.

Can anyone please help ? I don't want to buy a new phone this one still works perfect except this...

PS: This is my first thread sorry if in wrong category

Alexis Neaverlandin · Oct 8, 2015

I believe you must reset your phone.

Jfalls63 · Oct 8, 2015

Good place to look for root info for your phone would be the S4 forum here

http://androidforums.com/forums/root-samsung-galaxy-s4.3110/

You may solve your problem by clearing cash and data on the Web browser you use. Also check out app in play store called Add on Detector.

anonimderp · Oct 9, 2015

Alexis Neaverlandin said:
I believe you must reset your phone.

Oh I forgot to write... I resetted. An ad showed up as the phone booted up...

G.Armour · Oct 13, 2015

I call B.S. Just saying. But, I would go into your apps, settings》Application manager》 look through all the apps there. Find the app that is giving you issues and uninstall it or disable it.
I have had an android basically since they came out and never had a virus and never had any malware or adware apps survive a factory reset, and I've never seen an ad on boot. Find your malicious app, and uninstall it.

Also, if the ad is showing up in your notification window, long press on it, it should say the apps name and have an ! Out beside it, press on it and it will also take you to your app manager where you can uninstall it.

G.Armour · Oct 13, 2015

Sorry, I just reread your post, I don't understand how a app like that got into your system without you giving it root perms.

dwang040 · Oct 20, 2015

you have root correct? Download root uninstaller or what not, and see if you can find the app and force uninstall. What i'm guessing is that the app gave itself permissions to be part of the rom. If nothing works, i would strongly suggest that you flash the stock rom to your phone, that will definitely remove the adware issue. Best of luck.

Saffy216 · Oct 21, 2015

I think you can just do a factory reset on the phone. You may have installed an app which has that, or heck, have you tried reverting to your default app launcher? Some launchers really have built-in ads on them. At the very least you can run Clean Master and clear off any traces of cache data on your phone and clean that crud up.

Slug · Oct 22, 2015

Saffy216 said:
At the very least you can run Clean Master [...]

Seriously, the last thing anyone should do is install and run Clean Master. Or anything else from Cheetah Mobile for that matter.

dwang040 · Oct 24, 2015

have you tried king root apk? that might be able to root your phone. Can you explain why you can't access download mode? Cause you could just flash the stock rom back to your phone, that would remove the ad issue.

Root Can't root, have problem with a virus...

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