Help Where's my memory gone?????

bds1958 · Oct 27, 2015

Upgraded to 6.0 after a few "problems" and find that when I check the phone's storage in Settings I only have a total of 12.55 GB.

I bought the phone as a 32 GB model and up until the upgrade the phone had 25 GB memory on Lollipop.

So how have I ended up with what looks like a 16 GB phone after the upgrade.

Can anyone enlighten me?

Thanks.

Hook · Oct 27, 2015

Just factory reset. It should get it right. This is a common problem on the Nexus 5 as the same image is used for both the 16GB model and the 32 GB model and it seems to default to the 16GB version. I think one time I had to factory reset twice to get it right, but it should work after one.

Omar Days · Oct 27, 2015

Factory reset should be done anyway after a big update to the os.

I would have reset, but i have a shiny new 6p arriving soon!

bds1958 · Oct 27, 2015

So it's "Settings - Back up and reset - Factory data reset"?

jj14x · Oct 27, 2015

Yes - that should do it

JBentleyR · Oct 28, 2015

Where's my memory gone?????

A question I often ask myself. I'll go into the next room with some intention and immediately forget why I went there. Anno Domini.

bds1958 · Oct 28, 2015

That sorted it...... thanks.

Help Where's my memory gone?????

bds1958

Newbie

Hook

Ever since DU... ;-)

Omar Days

Android Expert

bds1958

Newbie

jj14x

Android Expert

JBentleyR

Android Enthusiast

bds1958

Newbie

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