Metro PCS - Major Changes

kate · Nov 19, 2015

AP2FTW said:
i dont understand this data maximizer thing...how does it detect that you are watching a video? i mean, if i am watching youtube via firefox beta instead of the youtube app, can they still detect its a video and drop the quality down to 480p?

If the streaming service is included in their program the Data Maximizer will apply to streaming apps and streaming through your browser. So yes they can detect videos through a browser.

AP2FTW · Nov 19, 2015

kate said:
If the streaming service is included in their program the Data Maximizer will apply to streaming apps and streaming through your browser. So yes they can detect videos through a browser.

yeah i really dont like the sound of this so ill be turning it off. they claim its designed to help us conserve our monthly allotment of data, but it really just sounds like their way of jipping us out of the data we are paying for. i hope it isnt a slippery slope towards even more throttling

horsecharles · Nov 19, 2015

kate said:
If the streaming service is included in their program the Data Maximizer will apply to streaming apps and streaming through your browser. So yes they can detect videos through a browser.

AP2FTW said:
yeah i really dont like the sound of this so ill be turning it off. they claim its designed to help us conserve our monthly allotment of data, but it really just sounds like their way of jipping us out of the data we are paying for. i hope it isnt a slippery slope towards even more throttling

Now í see where you're coming from. Yeah, they can detect everything...but í believe it's altruistic...no different than why opera and Google compress...helps both the company and the user.

Assuming I'm correct...it's not practical to analyze random browser clicks on the fly...decrypt it's video...compress...serve...without delaying things even further...at least consistently.
(They mentioned that even for YouTube they could only do 90%...waiting to iron things up soon.)
While conversely an app with whose authors and content delivery networks you have made prearrangements with..

I Have zero worries about anything nefarious.

Now If you mean detect hiddentethering overages....í don't know...but í Still doubt This too.

carolcityboyz · Nov 19, 2015

Can anyone point me in the right direction to turn this feature off on they website (don't have mymetro app on w10m)? I'm on an unlimited data plan and intend to get my money worth. Just checked my data usage and I'm at 9.82 GB /w my payment date on the 20th, so I'm not even an heavy user. John Legere can compress/throttle someone else video/data, I plan to keep watching everything in it's highest quality.

Sept1967 · Nov 19, 2015

horsecharles said:
We're missing how much hotspot allowance for the tiers below unlimited...if someone wishes to post it.

The tiers below Unlimited = your data plan

Data+tether = your data cap

AP2FTW · Nov 19, 2015

carolcityboyz said:
Can anyone point me in the right direction to turn this feature off on they website (don't have mymetro app on w10m)? I'm on an unlimited data plan and intend to get my money worth. Just checked my data usage and I'm at 9.82 GB /w my payment date on the 20th, so I'm not even an heavy user. John Legere can compress/throttle someone else video/data, I plan to keep watching everything in it's highest quality.

im not seeing any place on the website to turn it off...maybe since it was just started today it hasnt appeared yet? i really dont want to install the mymetro app, but i suppose id rather do that if i have to versus calling them in india and hoping they can figure out how to turn it off...

horsecharles · Nov 19, 2015

carolcityboyz said:
Can anyone point me in the right direction to turn this feature off on they website (don't have mymetro app on w10m)? I'm on an unlimited data plan and intend to get my money worth. Just checked my data usage and I'm at 9.82 GB /w my payment date on the 20th, so I'm not even an heavy user. John Legere can compress/throttle someone else video/data, I plan to keep watching everything in it's highest quality.

I don't have a url for you BUT...it's default OFF...users need to enable it to get it.

horsecharles · Nov 19, 2015

Sept1967 said:
The tiers below Unlimited = your data plan

Data+tether = your data cap

So if I'm on say 5gb...í could tether 3/4 until...

horsecharles · Nov 19, 2015

I think we need to prescribe chill pills...or í am Pollyanna.

I trust John Legere not to throttle me.

kate · Nov 19, 2015

horsecharles said:
I don't have a url for you BUT...it's default OFF...users need to enable it to get it.

I'm pretty sure MetroPCS enables Data Maximizer by default, T-Mobile definitely has Data Maximizer on automatically.

Metro link, then click to learn more about Data Maximizer:

Data Maximizer works by automatically streaming video at resolutions that are ideal for smartphone screens. This technology allows you to watch DVD quality video and stream up to 3X longer. Without Data Maximizer, streaming video unnecessarily draws previous high-speed data at extremely fast rates, forcing you to reach your data limits early and slowing you down. Now, you are able to reserve your high speed data for the things like surfing the web, social networking, and downloading music or games. Should you not want to include the feature on your plan, you may simply turn it off at any time.

airfawkies2 · Nov 19, 2015

so has this already gone into effect??? because i have yet to see anything on my app or on the website in my account online

kate · Nov 19, 2015

airfawkies2 said:
so has this already gone into effect??? because i have yet to see anything on my app or on the website in my account online

It started today, maybe they haven't updated the settings yet.

gizmo72163 · Nov 20, 2015

I just checked the My Metro app on my Zmax, no option yet for Data Maximizer. I guess the app needs to be updated before we see that option shows up. But my Mobile Hotspot has gone from 6 GB to 8 GB.

greenghost2212 · Nov 20, 2015

gizmo72163 said:
I just checked the My Metro app on my Zmax, no option yet for Data Maximizer. I guess the app needs to be updated before we see that option shows up. But my Mobile Hotspot has gone from 6 GB to 8 GB.

U have to go to plan changes to turn off data maximizer

AP2FTW · Nov 20, 2015

im still not seeing anything on the website to turn this off...also on the website "my plan" is greyed out so i couldnt choose it if i wanted to...and since it sounds like its not on the app either, i guess i have to call them? something tells me they wont be able to turn it off either...sounds like this isnt going to be as easy to turn off as they claim...

gizmo72163 · Nov 20, 2015

greenghost2212 said:
U have to go to plan changes to turn off data maximizer

I thought I read that the option was in View Data Usage. Thank you Greenhost2212.
On the My Metro app Plan Details then press Add Services. It's listed in there. Mine shows it being off by default.

gizmo72163 · Nov 20, 2015

AP2FTW said:
im still not seeing anything on the website to turn this off...also on the website "my plan" is greyed out so i couldnt choose it if i wanted to...and since it sounds like its not on the app either, i guess i have to call them? something tells me they wont be able to turn it off either...sounds like this isnt going to be as easy to turn off as they claim...

See my post #191 just below yours.

horsecharles · Nov 20, 2015

kate said:
I'm pretty sure MetroPCS enables Data Maximizer by default, T-Mobile definitely has Data Maximizer on automatically.

Metro link, then click to learn more about Data Maximizer:

Data Maximizer works by automatically streaming video at resolutions that are ideal for smartphone screens. This technology allows you to watch DVD quality video and stream up to 3X longer. Without Data Maximizer, streaming video unnecessarily draws previous high-speed data at extremely fast rates, forcing you to reach your data limits early and slowing you down. Now, you are able to reserve your high speed data for the things like surfing the web, social networking, and downloading music or games. Should you not want to include the feature on your plan, you may simply turn it off at any time.

I'm on metro...mine has been OFF since start.

horsecharles · Nov 20, 2015

gizmo72163 said:
I thought I read that the option was in View Data Usage. Thank you Greenhost2212.
On the My Metro app Plan Details then press Add Services. It's listed in there. Mine shows it being off by default.

Mine off as well.

greenghost2212 · Nov 20, 2015

No it says off as in when u select it it will turn it off. It's on by default.

horsecharles · Nov 20, 2015

greenghost2212 said:
No it says off as in when u select it it will turn it off. It's on by default.

I'M ON UNLIMITED PLAN(could be default ON @ lower plans)

My metro/plán details/add services/Data Maximizer OFF/

Make your high speed data last up to 3x longer...

ADD THIS SERVICE

I'm happy to post screenshot if needed.

Fox Mulder · Nov 20, 2015

Definitely on by default, I have the unlimited plan. Logged into my account through the website yesterday and went to the Services tab, under available services was Data Maximizer Off @$0.00. Selected Edit and checked it, hit Save and now it's off and shows as "Data Maximizer Disabled".

AP2FTW · Nov 20, 2015

i was able to get to talk to an agent on the website through chat:

Valued Guest: I am trying to turn off the data maximizer service on the website but the my services option is greyed out and so I cannot select it

Billy: I'm awfully sorry that the website didn't allow you to deactivate the Data Maximizer, I will most certainly help you from my end !!!

Billy: I'm going to add the feature called Data Maximizer Disabled that will disable it

sounds to me like its definitely on by default

AP2FTW · Nov 20, 2015

oh i wanted to share this also

Valued Guest: i just have one more question i think, i have read that i am supposed to be given an extra 1gb of data per month now? but under my plan it still says 4gb?

Billy: Ooh yes, indeed, I will fix that for you, we just need to manually migrate you to the new plan.

Valued Guest: oh i thought it would happen automatically? thats fine go ahead and do it manually if you have to...this will not make my monthly rate go up right?

Billy: Right, the price will be the same, the migration will be automatic but since we have so many customer, it's done gradually, no worries though, I was able to change it for you!

Valued Guest: so does that mean i have the music unlimited service added now as well?

Billy: Yep, that's correct too!! Pretty awesome I'd say!

horsecharles · Nov 20, 2015

greenghost2212 said:
No it says off as in when u select it it will turn it off. It's on by default.

Fox Mulder said:
Definitely on by default, I have the unlimited plan. Logged into my account through the website yesterday and went to the Services tab, under available services was Data Maximizer Off @$0.00. Selected Edit and checked it, hit Save and now it's off and shows as "Data Maximizer Disabled".

AP2FTW said:
i was able to get to talk to an agent on the website through chat:

sounds to me like its definitely on by default

I just checked on website...í don't have the service but have option to order it.

Further, í just endured An intercontinental customer service call that also confirmed it is NOT turned on.

Personal thoughts:

1. No way í accidentally switched this off by clicking on it...as both @ my metro app and website it's listed as an optional additional service to order...and no way am i interested...Further, did NOT need to find out more about it/go to its website location.

2. I'm on the grandfathered Unlimited Promo.

3. Only possibilities I can think of:
A. Staggered Rollout( but why list it OFF initially?)
B. Unlimited Promo being protected(from inadvertent/ineligible Change that would trigger permanent/unrecoverable plan loss)

Metro PCS - Major Changes

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