Help T-Mobile buffering issues

bg1287 · Nov 28, 2015

On my GS5 from T-Mobile, in the past couple weeks, I've been having all kind of buffering issues. Mostly within youtube. My wife also has the same phone and has been experiencing the same thing. I've narrowed it down to it has to be some kind of network issue because as soon as I put it on my wifi network, it stops. I've had the GS5 as well as T-Mobile for quite some time now and this is the first time I've ever had an issue like this.

Has anyone else been having issues like this lately?

kate · Nov 28, 2015

With the release of Binge On they added Data Maximizer which streams at 480p max, if the buffering started about a week ago try turning it off/on. I think you have to login to their website to change it.

bg1287 · Nov 28, 2015

I do have an unlimited 4G LTE data plan though. I did check their website though and it was selected on both me and my wifes lines. I will see if that will help.

AP2FTW · Nov 29, 2015

i have a bad feeling that data maximizer trash is just a sneaky way of limiting everyones data regardless of whether its turned on or off

AnciusD · Nov 29, 2015

But YouTube is isn't one of the streaming services covered by Binge On. It's supposed to apply to only select services.

bg1287 · Nov 29, 2015

Still... I did switch it off for both lines on my account on T-Mobile's website and so far, it hasn't been doing it since

kate · Nov 29, 2015

AnciusD said:
But YouTube is isn't one of the streaming services covered by Binge On. It's supposed to apply to only select services.

Binge On - streaming certain sites don't count towards your data.

Data Maximizer - limits video to 480p.

MetroPCS has Data Maximizer for video but doesn't offer Binge On, so maybe YouTube is affected by Data Maximizer on T-Mobile even though it's not yet included with Binge On.

Sept1967 · Nov 29, 2015

I would agree. It cant be that fast on their server side.
Identify video traffic, compress it, then send it back out dithered.

It has to slow something down, to do that in real time, for all T-Mobile/Metro signal users every video frame every second of video.

Data Maximizer is just data slowness.

AnciusD · Nov 29, 2015

kate said:
Binge On - streaming certain sites don't count towards your data.

Data Maximizer - limits video to 480p.

MetroPCS has Data Maximizer for video but doesn't offer Binge On, so maybe YouTube is affected by Data Maximizer on T-Mobile even though it's not yet included with Binge On.

Got it, thanks. Now let's see if I can retain it.

AP2FTW · Nov 29, 2015

Sept1967 said:
I would agree. It cant be that fast on their server side.
Identify video traffic, compress it, then send it back out dithered.

It has to slow something down, to do that in real time, for all T-Mobile/Metro signal users every video frame every second of video.

Data Maximizer is just data slowness.

good point hadnt even considered that

bg1287 · Nov 29, 2015

That was definitely what it was because I have been having no issues at all since switching Binge off.

Help T-Mobile buffering issues

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