My phone has locked up twice now where I had to do force reboot. Why has it started doing this? and how do you fix it?
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
My phone started locking up recently
- Thread starter crashhat69
- Start date
Did you Wipe Cache Partition deleting all temporary data and not touching permanent data, settings, or installed apps? It can become contaminated over time.
I Wipe Cache Partition on my Droid Turbo 2 every Saturday.
... Thom
I Wipe Cache Partition on my Droid Turbo 2 every Saturday.
... Thom
Upvote
0
MOTO G - wipe the cache partition:
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS.
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark).
5a. KITKAT: Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key.
5b. LOLLIPOP: Press and keep holding POWER button for 2-3 seconds, then press and release VOL UP button, then release the POWER button.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and VOL DOWN key, and start the process again.
6. Phone will display menu options, use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe and reboot.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS.
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark).
5a. KITKAT: Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key.
5b. LOLLIPOP: Press and keep holding POWER button for 2-3 seconds, then press and release VOL UP button, then release the POWER button.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and VOL DOWN key, and start the process again.
6. Phone will display menu options, use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe and reboot.
Upvote
0
It removes all temporary files and doesn't touch any permanent files, settings. or apps.
On the Turbo it took 7 min to run to completion. On the Turbo 2 it takes 1 sec to run to completion. You have to wait until it is done.
... Thom
On the Turbo it took 7 min to run to completion. On the Turbo 2 it takes 1 sec to run to completion. You have to wait until it is done.
... Thom
Upvote
0
It only took a second for me. Just in case I want to do a factory reset, how would I back up app data?
Upvote
0
The answer to that question is a book. There is not a ready answer. It all depends on the user.
For a Factory Data Reset ... I backup/restore four directories using my desktop computer, re-install all apps from Play Store, use the backup/restore facilities in Nova Launcher Prime, Pixel Phone Pro, and Tasker.
... Thom
For a Factory Data Reset ... I backup/restore four directories using my desktop computer, re-install all apps from Play Store, use the backup/restore facilities in Nova Launcher Prime, Pixel Phone Pro, and Tasker.
... Thom
Upvote
0
It will remove all apps you added and all settings you have made. It will also do a Wipe Cache Partition.
The best approach to problem determination ...
Wipe Cache Partition.
If problem persists ... start phone in Safe Mode.
If problem goes away it is caused by an app that you added.
If problem persists ... Factory Data Reset and possible hardware replacement.
All this assumes the device is no root-ed.
... Thom
The best approach to problem determination ...
Wipe Cache Partition.
If problem persists ... start phone in Safe Mode.
If problem goes away it is caused by an app that you added.
If problem persists ... Factory Data Reset and possible hardware replacement.
All this assumes the device is no root-ed.
... Thom
Upvote
0
BEST TECH IN 2023
We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.
Smartphones
Best Android Phones
See All- Google Pixel 8 Pro Check Price
- Samsung Galaxy S23 Ultra Check Price
- Samsung Galaxy Z Fold5 Check Price
- Google Pixel 8 Check Price
- Samsung Galaxy S23 Check Price
Upcoming
See All
Best iPhones
See All- Apple iPhone 15 Pro Max Check Price
- Apple iPhone 15 Pro Check Price
- Apple iPhone 15 Plus Check Price
- Apple iPhone 15 Check Price
- Apple iPhone SE (2022) Check Price
Upcoming
See AllTablets
Best Tablets
See All- Samsung Galaxy Tab S9 Ultra Check Price
- Apple iPad Pro (2022) Check Price
- Apple iPad Air (2022) Check Price
- Apple iPad Mini (2021) Check Price
- Microsoft Surface Pro 9 Check Price
Upcoming
See AllLaptops
Best Laptops
See All- Apple Macbook Pro Check Price
- Apple Macbook Air (2023) Check Price
- Dell XPS 13 Check Price
- Acer Chromebook Spin 714 Check Price
- Dell Alienware m18 (2022) Check Price
Upcoming
See AllTelevisions
Best TVs
See All- Samsung The Frame TV Check Price
- Samsung Neo QLED 4K QN90C Check Price
- LG G3 OLED Check Price
- LG A2 OLED Check Price
- ROKU Plus Series Check Price
- Samsung S90C OLED Check Price
- SunBriteTV Veranda 3 Check Price
Upcoming
See AllGame Consoles
Best Game Consoles
See All- Nintendo Switch OLED Check Price
- Microsoft XBOX Series X Check Price
- Sony Playstation 5 Check Price
- Microsoft XBOX Series S Check Price
- Nintendo Switch Lite Check Price
Upcoming
See AllWearables
Best Wearables
See All- Oura Ring 3 Check Price
- Apple Watch Series 9 Check Price
- Google Pixel Watch 2 Check Price
- Samsung Galaxy Watch 6 Classic Check Price
- Fitbit Inspire 3 Check Price
- Amazfit Amazfit Band 7 Check Price
- Apple Watch SE Check Price
- Apple Watch Ultra 2 Check Price
