OK, I thought I was nuts when I activated my S7 Edge yesterday and couldn't update anything on the Play store over Wifi, till I saw another report on the VZW forums (https://community.verizonwireless.com/thread/905974). I posted this update there as well but decided to start a discussion here where we have more experts.
Here are all the symptoms I've seen:
- Play store will not update or install anything while on Wifi. I have a TPLink AC3200 router and the Play store won't update on either 2.4GHz or 5GHz bands (WPA2/PSK). All other android devices (including two Galaxy S5's) continue to work fine. LAN access is fine including streaming live HD TV
- All play store updates work over 4G
- Oddly, if I connect to an open xfinitywifi network and login with my Comcast credentials, everything works fine. Ditto at the open network at my office.
- Tried setting the guest network on my router to Open, turning off SPI firewall and DDoS protection, didn't help
- The VZ Cloud app reports that it cannot detect an internet connection while on Wifi (works on the open Wifi networks)
- I first thought this had to do with attempting to transfer data from my old S5 so also did a factory reset. Didn't help.
- All other apps, browsers, etc access the internet fine.
Anybody got any thoughts on where to look or if VZW has a config issue on the play service?
EDIT: there are no problems installing apps from Amazon or Samsung, just the play store.
Here are all the symptoms I've seen:
- Play store will not update or install anything while on Wifi. I have a TPLink AC3200 router and the Play store won't update on either 2.4GHz or 5GHz bands (WPA2/PSK). All other android devices (including two Galaxy S5's) continue to work fine. LAN access is fine including streaming live HD TV
- All play store updates work over 4G
- Oddly, if I connect to an open xfinitywifi network and login with my Comcast credentials, everything works fine. Ditto at the open network at my office.
- Tried setting the guest network on my router to Open, turning off SPI firewall and DDoS protection, didn't help
- The VZ Cloud app reports that it cannot detect an internet connection while on Wifi (works on the open Wifi networks)
- I first thought this had to do with attempting to transfer data from my old S5 so also did a factory reset. Didn't help.
- All other apps, browsers, etc access the internet fine.
Anybody got any thoughts on where to look or if VZW has a config issue on the play service?
EDIT: there are no problems installing apps from Amazon or Samsung, just the play store.