Root Fierce XL: Can't send/receive MMS...

HelgenX · Dec 17, 2015

Hey all, I have the Fierce XL, and for some reason, I can't send or receive MMS messages containing attachments.

All the APN settings are fine, I even reset the phones network settings, but I can't send a freaking MMS or receive them at all. Even went to the store, dude couldn't find the problem. Anyone else having this problem?

Also, I am thinking of rooting the phone, but I'd like to keep a backup of the stock rom. Anyone know what rom this is?

automatic_ab · Dec 17, 2015

HelgenX said:
Hey all, I have the Fierce XL, and for some reason, I can't send or receive MMS messages containing attachments.

All the APN settings are fine, I even reset the phones network settings, but I can't send a freaking MMS or receive them at all. Even went to the store, dude couldn't find the problem. Anyone else having this problem?

Also, I am thinking of rooting the phone, but I'd like to keep a backup of the stock rom. Anyone know what rom this is?

I have the exact same issue. The phone just hangs & we get the "Could not send..." error a couple of days later. I bought two of these phones about a month ago & noticed the issue right away, went to the store, they refreshed the network & it stopped. Just noticed today it has started up again. I found a link w some APN settings that can be used for this specific phone but this site won't let me post it here; says it's spam or something, it didn't work though or would work on one phone but not the other. We love the phones; it would be a shame if I had to take them back.

HelgenX · Dec 18, 2015

automatic_ab said:
I have the exact same issue. The phone just hangs & we get the "Could not send..." error a couple of days later. I bought two of these phones about a month ago & noticed the issue right away, went to the store, they refreshed the network & it stopped. Just noticed today it has started up again. I found a link w some APN settings that can be used for this specific phone but this site won't let me post it here; says it's spam or something, it didn't work though or would work on one phone but not the other. We love the phones; it would be a shame if I had to take them back.

Could you please send me those settings!? Send them through a PM!

HelgenX · Dec 21, 2015

Has anyone found a fix yet??? This is so frustrating!

automatic_ab · Dec 21, 2015

HelgenX said:
Has anyone found a fix yet??? This is so frustrating!

Check y0ur inbox...

HelgenX · Dec 21, 2015

You know what friend, I called MetroPCS and they said to reset the APN settings (again...) and make sure wifi is turned off every time (so stupid,) and it did send the first time, but I have no idea if it will work again. Have to test it with someone else.

HelgenX · Dec 28, 2015

CAN SOMEONE HELP WITH THIS PLEASE!? MetroPCS and Alcatel are damn idiots, they said reset the APN, okay... Do I have to do that EVERY time I want to send an MMS? It doesn't even work anymore, this is purely a setting problem by either Metro or Alcatel and it doesn't let you edit the main settings for it. YES my network is working, 4GLTE, yes I can go online but NO I can't send or receive MMS messages. This is extremely annoying!

elf83 · Dec 31, 2015

HelgenX said:
CAN SOMEONE HELP WITH THIS PLEASE!? MetroPCS and Alcatel are damn idiots, they said reset the APN, okay... Do I have to do that EVERY time I want to send an MMS? It doesn't even work anymore, this is purely a setting problem by either Metro or Alcatel and it doesn't let you edit the main settings for it. YES my network is working, 4GLTE, yes I can go online but NO I can't send or receive MMS messages. This is extremely annoying!

Try this I had the same problem. Now works fine every day.

Name T-Mobile
APN epc.tmobile.com or fast.t-mobile.com
Proxy blank
Username blank
Password blank
Server blank
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy blank
MMS Port 80
MMC 310
MNC 260
Authentication type not set
APN Type OR Internet+MMS (depending on software version)
APN Protocol
WAP 2.0 APN enable/disable

Read more at: http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html?m=1

HelgenX · Jan 6, 2016

Hey Elf, I haven't tried that yet simply because it will NOT let me change the APN because it's greyed out and I think even when I add a new APN, the main one is always enabled. Nothing connects me, but I did find a fix though a really stupid one and I am hoping yours will work.

All you have to do is go to network mode where you can choose 4GLTE and LTE off, you simply turn LTE OFF. That is the stupidest fix!

Can you tell me exactly how you changed your APN, because every time I add a new one, it never connects to 4G unless I use the original config.

HelgenX · Jan 6, 2016

elf83 said:
Try this I had the same problem. Now works fine every day.

Name T-Mobile
APN epc.tmobile.com or fast.t-mobile.com
Proxy blank
Username blank
Password blank
Server blank
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy blank
MMS Port 80
MMC 310
MNC 260
Authentication type not set
APN Type OR Internet+MMS (depending on software version)
APN Protocol
WAP 2.0 APN enable/disable

Read more at: http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html?m=1

Dude... THANK YOU SO MUCH!!! IT WORKS!!! You are the ****ing man for life! I was about to slam this phone into the freaking wall man! You saved me money lol.

Claudia S · Jan 22, 2016

Thank you so much!! I bought this ph last weekend n had the same issue. Now it works fine so far. I didn't even go to the metro store for help cuz the r useless. You saved the day.
Thanksss

automatic_ab · Jan 22, 2016

elf83 said:
Try this I had the same problem. Now works fine every day.

Name T-Mobile
APN epc.tmobile.com or fast.t-mobile.com
Proxy blank
Username blank
Password blank
Server blank
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy blank
MMS Port 80
MMC 310
MNC 260
Authentication type not set
APN Type OR Internet+MMS (depending on software version)
APN Protocol
WAP 2.0 APN enable/disable

Read more at: http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html?m=1

These settings actually worked. Thanks a lot.

Bob D · Feb 13, 2016

One other thing to try is turn off the Wi-Fi calling. My Zmax won't send or receive sms/mms while it is on. Tried changing the son and that didn't help. Turned off the Wi-Fi calling and it worked.

Noceth · May 20, 2016

automatic_ab said:
Check y0ur inbox...

I am having same problem with this phone. can you please send me information on how to fix. Thanks!

Bob D · May 20, 2016

Noceth said:
I am having same problem with this phone. can you please send me information on how to fix. Thanks!

Try turning off the Wi-Fi call. Two replies up are settings you can try changing as well.

Root Fierce XL: Can't send/receive MMS...

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