Did anyone have bad experiences with Mobile Fun (UK)? I ordered an external battery from Powerskin at Mobile Fun. The payment and delivery went well, no complaints about that. But I receive the incorrect product, they have send the Powerskin for a Samsung Galaxy S instead of a Google Nexus S.
It seems that customers outside UK need to pay themselves to send items back. I don't agree in this case since they made the mistake, the order specified that I was buying a Powerskin for Google Nexus S and they send another product (picture of the box is different then picture of the product I ordered on their site.
I send a complaint and they asked me to send back a picture of the delivered goods. Since that moment, I don't receive any feedback anymore. It seems they don't want to take the costs for their own mistakes.
It seems that customers outside UK need to pay themselves to send items back. I don't agree in this case since they made the mistake, the order specified that I was buying a Powerskin for Google Nexus S and they send another product (picture of the box is different then picture of the product I ordered on their site.
I send a complaint and they asked me to send back a picture of the delivered goods. Since that moment, I don't receive any feedback anymore. It seems they don't want to take the costs for their own mistakes.
