• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Samsung is still sneaking around in plain view - Jan 23?

johnpjackson

Android Enthusiast
Nov 16, 2013
352
165
Western Massachusetts
We all read, numerous weeks ago, that Samsung stated it would release its findings on the Note 7 meltdown problem by the end of the year. In the past week or two it's become increasingly obvious that was not looking like it would happen. Today I read it's now being expected for 'later in January'.

Samsung appears to be following the same fantasy idiot play book as the US Democratic Party. If at first you make a series of inexplicable, inexcusable f*ckups that spectacularly crash and burn you and your constituency, go right ahead and brashly return to the same thinking and methods again, with a vigor. Instead of being open, honest, and coming plainly clean about everything going on, because they 'care so much about their customers', Samsung is continuing to do just the opposite. It looks like they are hoping to get away with practically sweeping the entire Note 7 issue under a rug by taking everyone's device away, and then trying to walk away from the subject, hoping enough people just won't care enough about it enough anymore, either way, when they finally decide to trot out the S8.

When will Samsung learn? They screwed something bad up originally that caused a tiny number of Note 7's to meltdown spectacularly. They appeared to take responsibility for the problem but then spectacularly botched resolving it with a recall and still apparently defective re-release. Now they've been alienating their MOST loyal customers, around the world, for months, by passively aggressively forcing crippling and bricking OTA updates on them, without first preceding it with a plain spoken, clear, FULL and detailed explanation of what the problem is. Instead, they've been trying to cow everyone about it with the guise of 'safety', because they are so concerned for their customers.

Conveniently for Samsung, that stance just happens to also line up perfectly with what wider consideration appears to show is the real story. They are trying to get away with telling everyone as little as possible, for as long as possible, and hoping that everyone will just forget about it all, as much as possible. They appear to still have not learned a thing. I predict that if they leave their obligation to provide a public, full, detailed, true accounting of the Note 7 meltdown problem unfulfilled, there will be more than one spoiler out there who burns a new S8 and claims it did it itself. And at this point at least, that's what Samsung is asking for, for itself.

I'm appreciative every day that I haven't allowed myself to be brow beaten into parting ways with my Note 7, and that I've had the ability to keep Samsung's cripple and kill updates out of MY device. And surprisingly, I want to say thank you to Verizon Wireless for also not cowing to Samsung. I'm still anticipating using my Note 7 on their network to get me by until a proven replacement, of equal or better features, specs and capabilities, becomes available, from ANY manufacturer, not just Samsung, anymore.

http://www.cnbc.com/2016/12/30/sams...t-looks-to-galaxy-s8-to-boost-confidence.html
 
Even by corporate standards Samsung have always been one of the least transparent. But Note 7 owners have been treated well compared to Samsung semiconductor employees who contracted rare cancers as a result of their working environment: 87 deaths, many years fighting to get them to even admit there was a problem. So while I can't know whether the reason they've not kept this promise is because they still aren't sure or because they don't want to say, stalling in the hope that the problem will go away is certainly consistent with their past behaviour.
 
Last edited:
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones