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Help Upgrading Coolpad 3300a

Rick, unfortunately, the Coolpad 3300a is past its EOL (end of life) cycle and won't get any official updates any more. The only way to unofficially update would include rooting it and flashing modified firmware that independent developers have made specifically for it. I did a quick search of most of the common communities and I didn't see anything that would help you out. Sorry.

Is Kies the best program for Android?

Kies is a Samsung-only utility so it wouldn't work with your device.
 
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