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Help Cannot change ringtone. Ringtone ID in use.

ser9238

Lurker
May 20, 2017
1
0
I'm attempting to change the ringtone on a contact. I'd had it set, and then it changed arbitrarily (unless I did it in my sleep!) to something too cute for the contact to EVER hear. I've tried changing it back, but tapping on the field warrants: "Cannot change ringtone. Ringtone ID in use."

I also changed the color of the notification LED, but the phone is still displaying the last color. I'm able to change the notification sound with no problem.

Yes, I've turned the phone off and back on. I've tried pleading with it; nothing works. And it nothing else, the ID the phone has chosen is downright annoying.

Any ideas? The phone is less than a month old, but it has been dropped once...or twice.

Thanks!
 

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