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Pixel XL Repeated Freezes

PetiePal

Android Expert
Nov 17, 2009
762
44
Getting repeated freezes on my Pixel XL. Had it since November. I've got about 20GB still free on the device, so it shouldn't be a storage issue. It seems to occur most when I open or am switching apps. I put the phone into safe mode for a few hours just to see if I can recreate this without any third party apps. It's PROBABLY an app that was never updated properly for Nougat or something but I am having a hard time trying to get logs etc since the device is stock and unrooted. I did pull a bug report maybe someone here has a clue what to look for. I've had 2 freezes today and 3-4 yesterday.

https://mega.nz/#!S8EGTKyQ!XX0DfWaukkzcnSOOBvYk23KNFeaR1Ok4yUxmwxFN8gU
 
Hey @PetiePal,

I'm sorry to hear that you're having trouble with your Pixel XL. Did testing in Safe Mode reveal anything? You may need to actually leave your phone in Safe Mode for even a day or two to make sure that you cover the time interval when you'd normally encounter the freezes.

Also, are these momentary hangs that get resolved on their own, or do they require (or even initiate) a reboot in order to recover?
 
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No joke my phone froze just opening this forum post in Chrome!

I've out in for an replacement phone. This is a launch pixel XL and I've seen a lot of other people report the same thing. There's just no way to tell if it's a rogue all especially with the number of apps on this phone. As I use it extensively for work I'm really in a tough place.

I kept it in save mode for a few hours yesterday but who knows.
 
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Does this seem like too much android OS memory usage?
 

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Mine is also repeatedly freezing and restarting itself.

Strangely, though, it's nothing I'm doing... Because it will sometimes do it whilst sitting beside me on my desk. (I'll be ignoring it, "working", and suddenly I'll hear that little piano that plays when it boots, and glance over to see it halfway through restarting)

I am on the May update, but this started happening about a month ago. It's tricky, because it's intermittent, so I doubt sending it away for repair would yield a result.
 
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