This phone worked pretty well until the last update. Battery life became very short (phone would heat), with the phone running down without warning. When this happened last week, the phone would not reboot past the red Verizon logo screen.
The system recovery menu has a selection to update from an SD card. Who has an image that would make this possible? If so, is it possible to do this with a locked bootloader?
A perusal of this list suggests that unlocking the bootloader on a Verizon phone in this state is difficult. Is this an incorrect assessment?
TIA-Dan
- The bootloader is locked.
- Recovery options attempted include clearing the cache.
- A factory reset has not been attempted as we want to preserve the data if at all possible.
- The local Verizon Wireless store was completely useless at helping us out. (big surprise) They appear to be good at selling phones and nothing else.
The system recovery menu has a selection to update from an SD card. Who has an image that would make this possible? If so, is it possible to do this with a locked bootloader?
A perusal of this list suggests that unlocking the bootloader on a Verizon phone in this state is difficult. Is this an incorrect assessment?
TIA-Dan
