Help Not always going to TurboCharge

NewArtDroid · Dec 14, 2017

I've noticed recently that I am hooking it up to the TurboCharger, but then it isn't charging it super fast, and doesn't say TurboCharge. Sometimes tightening cables works, but not always. Any thoughts on how to resolve it, or is the equipment just getting old (charger is 1 year and 9 months old, phone is only 9 months since they did replace it once).

jshields2008 · Dec 16, 2017

I have experienced similar issues. I've noticed that if I have multiple ways to charge the phone (for example, I have two Turbo chargers - one I keep at home and one at work; I also have a car charger and a couple of external backup batteries) some will work fine while another starts to have problems. Sometimes jiggling the plug in the charging port helps. This makes me strongly suspect that the problem is not the phone or the charging port on the phone, but rather the tip of the plug from the cable from the charging device. I think the contacts just eventually wear out or get slightly damaged. Try a different charging device - and, particularly, a device with a different tip. If that works, then it's your Turbo Charger that needs to be replaced (unfortunately, the Turbo Charger units that I have are designed with the charging cable hard-wired to the charger, so you can't just swap out the damaged cable). Hope this helps!

NewArtDroid · Dec 17, 2017

Thanks for your response. What you are saying is aligned with my experience. That if I fiddle around with it, it will then work. I too have it hardwired. Don't want to buy a new one since my Droid Turbo 2 just doesn't perform great anymore, despite Wipe Partitions that I do, so I suspect I'll get a new phone in due time. I get one every two years, and it was 8 years ago I got my first smart phone.

NewArtDroid · Jan 16, 2018

It may be related to brightness. It happened again, in the same hotel room happened a month ago. Like last time, I switched outlets and also kept retrying with the microUSB. No luck. Then later, I remembered I had turned up the brightness because I was on the beach. I turned it down and first attempt at charging, it went to TurboCharge.

Thom · Jan 18, 2018

Dirty plug or socket? Lint?

... Thom

NewArtDroid · Jan 20, 2018

When it doesn't go TurboCharge cleaning it doesn't help. But seems that unplugging it, changing the brightness, and replugging in, works. Makes no sense, but has worked for me over the last few days.

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Help Not always going to TurboCharge

NewArtDroid

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jshields2008

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NewArtDroid

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NewArtDroid

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Thom

NewArtDroid

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