About 1 week ago, i started getting a message, "Mobile Network not available". I am on a Prepaid plan. I sent the phone is as the person from the place i went suggested it was a hardware issue.
2/15/2018 11:25 AM: The unit has left the technician. SOLUTION: Passed All Functional Testing
2/15/2018 3:02 PM: The Unit did not pass Quality Assurance Check.
2/15/2018 3:02 PM: The unit has left the technician. SOLUTION: Replaced Component
2/16/2018 2:45 AM- The Unit did not pass Quality Assurance Check.
2/16/2018 2:47 AM-The unit is repair-pending.
02/17/2018//18:Creating Refund ticket due to parts delay.
2/17/2018 5:09 PM: Product shipped back to the Customer without repaired.
2/17/2018 5:09 PM-The unit is shipped.
2/17/2018 5:09 PM-No hold amount
My device is about 7 months old so I can only guess I will get my device back and only be able to make calls or text if WiFi is available. I’m not yet sure why they aren’t or can’t repair it.
2/15/2018 11:25 AM: The unit has left the technician. SOLUTION: Passed All Functional Testing
2/15/2018 3:02 PM: The Unit did not pass Quality Assurance Check.
2/15/2018 3:02 PM: The unit has left the technician. SOLUTION: Replaced Component
2/16/2018 2:45 AM- The Unit did not pass Quality Assurance Check.
2/16/2018 2:47 AM-The unit is repair-pending.
02/17/2018//18:Creating Refund ticket due to parts delay.
2/17/2018 5:09 PM: Product shipped back to the Customer without repaired.
2/17/2018 5:09 PM-The unit is shipped.
2/17/2018 5:09 PM-No hold amount
My device is about 7 months old so I can only guess I will get my device back and only be able to make calls or text if WiFi is available. I’m not yet sure why they aren’t or can’t repair it.