Custom text notification sounds gone in Oreo

They are gone.

You will have to use a 3rd party app like Textra or wait (and hope) they have an update to fix the issue.

BTW, the S9/S9+ also does not have this feature. Maybe an Oreo thing but I cannot confirm

Textra is one of the best overall apps and arguably the best 3rd party texting app in the PlayStore.
So much customization and features.

Great support team as well.

Also take a look at YAATA (Yet Another Android Text App). It does support notification settings per-user, and was good enough to lure me away from Textra

https://www.theandroidsoul.com/cust...ound-for-contacts-on-galaxy-s8-s9-and-note-8/


SMS Popup is still around. This may be a better solution than switching text apps.

I installed Textra and it has the ability to use individual tones for any contact. Took a bit a digging to find the feature but it is there. Hopefully Android will reinstall this important feature in updates.

It's not android that has removed this feature, it's the Samsung message app. Even Google's own Messages app can still do this in Oreo.

So all complaints should be directed to Samsung, as nobody else is responsible or can change it.

thank you

I am so upset that android removed this feature! I called Samsung when I first realized it was gone and they assured me it would be fixed with the next update but it obviously wasn't! The next time I called they said it was something Google did and they didn't know if or when it would be fixed! I'm livid! They seriously need to bring this feature back ASAP!!!

It's Samsung, not Android. Other message apps can do it, including Google's own app (which is the stock app on the Pixel series), so it's clearly BS if Samsung claim that there is nothing they can do. They've just decided that fobbing people off with that story is cheaper than actually making their app work.

Just download a message app from the play store that has this feature and don't waste your time and energy waiting for Samsung to fix theirs. As with any corporation there is no way for you to speak to anyone who can do anything, so you'll just get puppets reading the script they are told to read.

Megster said:

I am so upset that android removed this feature! I called Samsung when I first realized it was gone and they assured me it would be fixed with the next update but it obviously wasn't! The next time I called they said it was something Google did and they didn't know if or when it would be fixed!

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It's Samsung passing the buck. It's already been established that Oreo devices from other manufacturers don't have this problem. My Huawei with Oreo, it works just fine.

Megster said:

I'm livid! They seriously need to bring this feature back ASAP!!!

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And so you should be. However it is Samsung you should be angry at. Maybe see about filing a lawsuit against them? And if enough people do the same, maybe Samsung will get off their arse and fix their broken shit!

I'll let my wallet do my talking. This is my last Samsung phone. Problem solved

Hadron said:

It's Samsung, not Android. Other message apps can do it, including Google's own app (which is the stock app on the Pixel series), so it's clearly BS if Samsung claim that there is nothing they can do. They've just decided that fobbing people off with that story is cheaper than actually making their app work.

Just download a message app from the play store that has this feature and don't waste your time and energy waiting for Samsung to fix theirs. As with any corporation there is no way for you to speak to anyone who can do anything, so you'll just get puppets reading the script they are told to read.

Click to expand...

Sorry but this is false. It's Android. The Oreo update where they changed the way notifications are handled broke Samsung's implementation which was different from how it is implemented by Android Messages and other third party apps. Samsung's implementation is WAY DIFFERENT and WAY BETTER from the one on Android Messages. The old Samsung implementation is part of the contacts app. Not the messaging app.

Android Messages sets alerts on a per thread basis which means that if you delete the thread, the custom notification is gone and you have to set this up again. This also means that a group message thread will have only one tone no matter who it was who replied.

Samsung contact notifications was set on a per contact basis. Which meant that even if you delete the thread, the custom notification for that contact is retained. Also, in a group message thread, you will receive a different tone depending on who replied.

Basically in the old implementation, the Contacts app was intercepting the Messaging app notification and checking the sender to determine the notification. However, Oreo changed the way notifications are handled by adding additional categorization layers on a system level. So the notifications need to be handled by the Messaging app itself now.

JScott said:

I'll let my wallet do my talking. This is my last Samsung phone. Problem solved

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Samsung already released an update to their messaging app which implements the same inferior per thread based custom notification as the third party SMS apps and Android Messages does.

mikedt said:

It's Samsung passing the buck. It's already been established that Oreo devices from other manufacturers don't have this problem. My Huawei with Oreo, it works just fine.

And so you should be. However it is Samsung you should be angry at. Maybe see about filing a lawsuit against them? And if enough people do the same, maybe Samsung will get off their arse and fix their broken shit!

Click to expand...

Sony devices lost their custom tones around the same time Samsung did. I believe they implemented theirs similar to how Samsung did theirs. It's been a while since I last handled a Sony device.

Huawei and other manufacturers follow a different method of custom notifications than Samsung. One thread in another forum has livid users because the third party SMS apps including Android Messages did not handle the custom notifications the same way Samsung used to, as I described above.

Basically, non Samsung users who are not used to how Samsung used to handle their custom tones will see no problem, but Samsung users will scoff at the inferior handling of standard custom notifications.

Oreo was out for half a year before Samsung released their version. Samsung control a quarter of the GDP of S. Korea, and yet despite the time and resources they have they didn't identify that their way of doing things didn't work in all that time, or provide a solution until users complained? I'm afraid that is weak, however you look at it.

If they'd dealt with this during testing I expect there would have been many fewer complaints. I'd genuinely be curious about how many people delete all messages from people they've gone to the effort of customising notifications for - to me that comes under the heading of "things that would never cross mind".

Hadron said:

Oreo was out for half a year before Samsung released their version. Samsung control a quarter of the GDP of S. Korea, and yet despite the time and resources they have they didn't identify that their way of doing things didn't work in all that time, or provide a solution until users complained? I'm afraid that is weak, however you look at it.

If they'd dealt with this during testing I expect there would have been many fewer complaints. I'd genuinely be curious about how many people delete all messages from people they've gone to the effort of customising notifications for - to me that comes under the heading of "things that would never cross mind".

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I can't answer the "why" of that, other than the fact that the new Messaging app is radically different because unlike before where it was entirely of Samsung's making, the new updated version is supposedly now basically a skinned Android Messages app itself so it can take advantage of RCS. The previous app had Samsung's own "Enhanced Messaging" which was different.

So apart from the notifications breaking, they had replaced the app from ground app.

However I must agree that they took their sweet time to release the upgrade for the custom notifications for the other phones and not bundling it together with the Oreo update itself. The messaging app update to bring back the custom notifications came like a month after Oreo was released for their phones.

Also try this one
http://moodmessenger.com/

KBU2 said:

Also try this one
http://moodmessenger.com/

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But check out the permissions requested before you do (or before you decide to use any app, period). Mood Messenger asks for a number that are, to me, disturbing.

I was talking about this on another thread, and wrote the following, which applies here:

Looking at the three I listed, Textra appears to be the most conservative regarding what it seeks permission for and all seem necessary (except, possibly, for "retrieve running apps" under Device & App History).

Chomp, too, seems reasonable. The only two permissions I have questions about are "Read sensitive log data" under Device & App History and "Control system backup and restore" under Other.

Mood, by contrast, is downright scary in terms of asking for permissions I'd never give any app. Under Calendar it wants:

• read calendar events plus confidential information
• add or modify calendar events and send email to guests without owner's knowledge

and under Other it wants:

• download files without notification
• receive data from the internet
• control flashlight
• use accounts on the device
• modify system settings (possibly innocuous, but who knows?)
• read Google service configuration.

People tend to install apps without ever reading the permissions, and I wanted to make sure that I wasn't even suggesting an app that asks for the kind of carte blanche, and carte blanche in secret, that Mood Messenger does!

Bri the Tech Guy said:

But check out the permissions requested before you do (or before you decide to use any app, period). Mood Messenger asks for a number that are, to me, disturbing.

I was talking about this on another thread, and wrote the following, which applies here:

Looking at the three I listed, Textra appears to be the most conservative regarding what it seeks permission for and all seem necessary (except, possibly, for "retrieve running apps" under Device & App History).

Chomp, too, seems reasonable. The only two permissions I have questions about are "Read sensitive log data" under Device & App History and "Control system backup and restore" under Other.

Mood, by contrast, is downright scary in terms of asking for permissions I'd never give any app. Under Calendar it wants:

• read calendar events plus confidential information
• add or modify calendar events and send email to guests without owner's knowledge

and under Other it wants:

• download files without notification
• receive data from the internet
• control flashlight
• use accounts on the device
• modify system settings (possibly innocuous, but who knows?)
• read Google service configuration.

People tend to install apps without ever reading the permissions, and I wanted to make sure that I wasn't even suggesting an app that asks for the kind of carte blanche, and carte blanche in secret, that Mood Messenger does!

Click to expand...

I see your point but if you run Facebook or Twitter on your device at any point, it also has an favorable amount of permissions but all designed to helping the app run seamlessly on your device.

https://www.iubenda.com/privacy-policy/8211923