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Android Oreo update

Marcelo26

Lurker
Jul 15, 2018
6
0
Hello. I've bought a S8+ this year in february from Vodafone Germany and I'm from Romania. The problem is that we are now in July and i still haven't received my android update, all my friends with s8/s8+ received it, my sister received it too and she has got an A5 2017.. I can't understand why I didn't received the update
 
Unless you can update via Samsung's PC software (smart switch), you'll need a Vodafone Germany SIM.

The networks send out their updates based on your IMEI and as your IMEI is registered to Vodafone Germany, not Vodafone Romania, the network can't validate you to send an update to your device.

Ah, okay then. I'll wait to receivei a Vodafone SIM from Germany and hole this will solve the problem
 
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Unless you can update via Samsung's PC software (smart switch), you'll need a Vodafone Germany SIM.

The networks send out their updates based on your IMEI and as your IMEI is registered to Vodafone Germany, not Vodafone Romania, the network can't validate you to send an update to your device.


Some guys from Romania told me that they didn't had that problem with phones bought from another country. I tried with a VPN from Germany and it didn't work, i was told that the fact with the IMEI isn't true.
I don't have a clue about solving this problem..
 
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Some guys from Romania told me that they didn't had that problem with phones bought from another country. I tried with a VPN from Germany and it didn't work, i was told that the fact with the IMEI isn't true.
I don't have a clue about solving this problem..

It's nothing to do with a VPN. Updates are rolled out via IMEI, when you hit the check for updates button, your current network doesn't think an update should be sent to your handset as it doesn't recognise the IMEI.

If your friends know what they're talking about, what are their suggestions?
 
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