Ringtone defaults to silent

Ben Bertoline · Apr 4, 2018

All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to "silent". The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?

bIOforger · Apr 4, 2018

Not much help but that doesn't happen on my s9+ ringer volume stays where it was set to when I change to vibrate/mute/back to sound on. Maybe another app is changing it? Or maybe the busy times options (if you are using it) is changing it.

Mark Bustamante · Apr 22, 2018

Ben Bertoline said:
All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to 'silent'. The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?

I am having the same problem ! I had it happened since I got my phone .

Mark Bustamante · Apr 22, 2018

I having the same problem since I got my phone !

Paul Mc · Apr 25, 2018

same here. Switching to vibrate mode sets ringtone to silent. Switching back to sound mode leaves ringtone at silent. It should restore the ringtone for that mode. driving me crazy. no apps seem to actually fix it.

Mark Bustamante · Apr 25, 2018

Took phone back to sprint. They found out my SD card was not being detected. Put a new one in and now issue is fixed. My ringtone does not move back to silent.
SD card was corrupt.

nongpamg · Apr 27, 2018

Paul Mc said:
same here. Switching to vibrate mode sets ringtone to silent. Switching back to sound mode leaves ringtone at silent. It should restore the ringtone for that mode. driving me crazy. no apps seem to actually fix it.

Brian Mackadoo · May 15, 2018

Ben Bertoline said:
All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to "silent". The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?

My S9 seems to be worse than any ones. I can go to settings, sound, ringtone and pick a tone then go to home page then back to settings and already the riingtone has set itself back to silent. The riingtones in contacts work but the default ringtone instantly goes to silent everytime. I think this is a problem in the Samsung operating system. My wife got an S9 too at same time and it does not do it. I have put the 2 phones side by side and set them exactly the same...mine continues to do it and her's does not. Go figure. Thinking about going back to my S7. Set my phone to vibrate and ring and at least it vibrates when someone is calling, this is stupid!

newteech · Jul 2, 2018

I am having the same problem.

Are there any solutions to this yet??

rixxy24 · Jul 11, 2018

My phone decides itself. I don't use any advanced (Palm cover to mute etc) extras, all volumes are set to full yet I still have the issue that my phone sometimes just does not ring and also I have the Samsung S3 phone which isn't giving notifications at the same time either it literally starts ringing after the caller has hung up. I don't know how to sort this and by the looks of it there doesn't seem to be much of an answer has anybody else had any luck as to why sometimes during the middle of the day phones just don't make a noise when people ring you Samsung S9 Plus using Oreo with the number 9 test thingumybob that's brand new in the last update
Thanks Droids

lunatic59 · Jul 11, 2018

The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.

rixxy24 · Jul 11, 2018

lunatic59 said:
The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.

Ok thanks.

rixxy24 · Jul 11, 2018

lunatic59 said:
The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.

Thanks I'll do this

Contra1971 · Jul 21, 2018

Anyone find the fix for this?

rixxy24 · Jul 21, 2018

Contra1971 said:
Anyone find the fix for this?

I rang Vodafone who said to go to store who'll give me a new sim. Mine keeps de registering on the network. New sim...... I'll keep informed here.

rixxy24 · Jul 21, 2018

rixxy24 said:
Thanks I'll do this

I sorted via a new sim. No issues as of yet. The sim kept unregistering and not re registering. Nobody but GOD knows why.

Hadron · Jul 21, 2018

rixxy24 said:
I sorted via a new sim. No issues as of yet. The sim kept unregistering and not re registering. Nobody but GOD knows why.

The SIM was faulty. It happens.

Contra1971 · Jul 21, 2018

umm so that is the problem?

Contra1971 · Jul 21, 2018

I am about fed up with it and ready to go back to iPhone

Contra1971 · Jul 21, 2018

well, I backed up my phone contacts, apps photos and everything else to factory default, and so far so good, it was defaulting to silent every hour or so and now it has been a couple and all is well
I will repot back in a few hours

Update: this seems to have fixed the problem

Contra1971 · Jul 22, 2018

Yeah like I said here it is the next day and everything is fine

Lisam2222 · Sep 22, 2018

Mine just started doing this after the last update and its driving me nuts. I called Verizon and they thought they could fix it but its still the same issue.
Is it worth setting back to factory reset? Should I remove the SD card?
I just need to get this fixed.

lunatic59 · Sep 23, 2018

I would consider a factory reset, but not until I was sure everything of importance was backed up OFF the phone. Photos, media, text and email messages and any account information that you'll need to log back in.

And, before you reset, I'd highly recommend removing all accounts -- especially your Google account -- from the phone before the reset or you could have problems with FRP (factory reset protection).

Contra1971 · Sep 23, 2018

well back it all up, because like I said this worked for me even till this day

James N · Sep 29, 2018

I have the same problem. After chosen a tone I clicked "add" but it kept going back to silent. I did it again but this time didn't click "add", just clicked on the arrow back and it worked. I say it's Samsung defective since that "add" button is not necessary.

Ringtone defaults to silent

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