Everything was working fine on my tablet (running android 5.0.1) until a couple of weeks ago when the Play Store locked up while in the process of updating gmail. In the end I had to power off and have made several further attempts but made no progress.
I tried all the advice on the net which basically seems to consist of variations on clearing data and cache for Play Store and Play Store services but that didn't help. I then tried uninstalling PlayStore updates and was able to update one app (not gmail) but then I seemed to be back where I started in that I was unable to update (or uninstall) and apps. Current version of PlayStore is now 5.1.11 but it doesn't update.
Lastly, I downloaded the current version of Play Store as an apk but that just hangs during the installation process and after several minutes reports: App not installed. It's like I'm suddenly unable to install, update or uninstall anything all of a sudden. I don't have any anti-virus apps installed or anything like that.
I'm not sure what else I can do and really need some advice as to how I can fix the problem.
Would appreciate any help.
I tried all the advice on the net which basically seems to consist of variations on clearing data and cache for Play Store and Play Store services but that didn't help. I then tried uninstalling PlayStore updates and was able to update one app (not gmail) but then I seemed to be back where I started in that I was unable to update (or uninstall) and apps. Current version of PlayStore is now 5.1.11 but it doesn't update.
Lastly, I downloaded the current version of Play Store as an apk but that just hangs during the installation process and after several minutes reports: App not installed. It's like I'm suddenly unable to install, update or uninstall anything all of a sudden. I don't have any anti-virus apps installed or anything like that.
I'm not sure what else I can do and really need some advice as to how I can fix the problem.
Would appreciate any help.