Rescue maybe worth it

Rgarner · May 15, 2019

I'm considering buying a 256 gb Sandisk sd card from Amazon. They're promoting something called Rescue, a 3 year data recovery plan for flash memory devices. I assume that includes sd cards. The price is $5.99. Should I go for it? It says that if the device fails they'll recover the data and send them on "a new piece of external storage media". If it doesn't work there's that money back guarantee.

Unforgiven · May 15, 2019

With your luck concerning things going wrong, I'd say go for it.

lunatic59 · May 15, 2019

Rgarner said:
If it doesn't work there's that money back guarantee.

So your data is only worth $5.99? Then go for it, or do what anybody else who's concerned and back it up OFF your phone.

Let's look at this from a purely marketing perspective. Why would SanDisk offer ANY data "rescue" service? Because there is perception of their devices failing. SD cards in general are fragile temporary storage mediums, so pushing them daily in a cell phone is going to increase the likelihood of failure. Why so cheap? Because it's easy for them to recover the data and throw it on a new card, if they can, or, if they can't $5.99 isn't much to refund.

Rgarner · May 15, 2019

Should I do a cloud backup or what? I'm not sure how. If I had the pc working I would probably use that.

Fox Mulder · May 15, 2019

When an SD card fails you throw it away. Save the $5.99 (which would probably be useless to recover an SD anyway) and just back up your data regularly which is free.

lunatic59 · May 15, 2019

The first thing you need to do is identify the data you want to save, then you can figure out how and where to save it. Most people only need to save photos and messages. Android handles contacts, apps and settings

ocnbrze · May 16, 2019

Rgarner said:
Should I do a cloud backup or what? I'm not sure how. If I had the pc working I would probably use that.

i use google drive, but there are many services that you cxan download on your phone. things like dropbox or microsoft's onedrive.

Rgarner · May 16, 2019

I just got the card but I'm not sure if it's right. It looks too big. I guess the only way to tell would be to open the package but that might screw up returning it if need be.

Fox Mulder · May 16, 2019

That's a full-size SD card. You need a microSD for the phone so you did get the wrong one.
MicroSD cards usually come with an adapter so they can also be used as a regular SD.

mikedt · May 16, 2019

Rgarner said:
I just got the card but I'm not sure if it's right. It looks too big. I guess the only way to tell would be to open the package but that might screw up returning it if need be.

That's a full-sized SD, and not a micro-SD. That will NOT fit in your phone. Don't open it, as that might make it difficult to return.

Full-sized SD are usually used in digital cameras and digital camcorders.

PitCarver · May 16, 2019

ocnbrze said:
i use google drive, but there are many services that you cxan download on your phone. things like dropbox or microsoft's onedrive.

I've got all 3, but for the most part I use Google Drive to keep backup information for all my devices.

Rgarner said:
I just got the card but I'm not sure if it's right. It looks too big.

Like everyone else has said, it's the wrong card for the S5. Take it back and tell the store that you need a Micro SD card.

Rgarner · May 16, 2019

The store is Amazon. I hope they have a return policy listed. I don't know why they would send it when I was specifically looking for sd.

Fox Mulder · May 16, 2019

SD is what you got. You really wanted Micro SD.

Amazon is usually pretty good with returns, especially if it was sold directly from them and not a bthird- party seller.

mikedt · May 16, 2019

Rgarner said:
The store is Amazon. I hope they have a return policy listed. I don't know why they would send it when I was specifically looking for sd.

And they sent you an SD. You should have been looking for micro-SD.

Rgarner · May 16, 2019

Ok, I guess I'll return it via ups. This is the first time I've done this. I hope it goes well. Should my replacement MICRO sd card be extreme or ultra? Does it make any difference?

Fox Mulder · May 16, 2019

Get the cheaper one. The phone can't take advantage of the full speed so they'd both perform about the same.

Rgarner · May 16, 2019

That's what I was thinking. I've ordered the ultra instead of extreme. Has anybody on here used ups? Amazon claims it won't cost anything to send it back, but I don't know if that includes a box. They sent me some kind of qr code for the label. How do I use that?

ocnbrze · May 16, 2019

Rgarner said:
That's what I was thinking. I've ordered the ultra instead of extreme. Has anybody on here used ups? Amazon claims it won't cost anything to send it back, but I don't know if that includes a box. They sent me some kind of qr code for the label. How do I use that?

print it and bring it to the ups store. they have boxes they use to ship it.

lunatic59 · May 17, 2019

Rgarner said:
Has anybody on here used ups? Amazon claims it won't cost anything to send it back

ocnbrze said:
print it and bring it to the ups store.

I return stuff to Amazon all the time. Even if I'm the one who makes the mistake, they pay shipping (but that might be because I'm a prime member). Like @psionandy said, they'll give you a link to a shipping label. Just print it out and take it to the UPS store. I use Staples because they are only a few blocks away. They'll scan the label, stick the SD card in a padded envelope and send it back for you. Very easy. You'll even get tracking information so you can confirm Amazon got it back in case they are a little slow to credit you.

dontpanicbobby · May 17, 2019

Good plan

Rgarner · May 17, 2019

Since I have no printer, I took it to a "ups store" which was actually a place kind of similar to starbucks. They were nice enough but apparently had no way to scan the qr code and no packing material. I guess I'll have to try again at another location.

mikedt · May 17, 2019

Can't be much of a courier if they can't even provide packing materials for an SD card..that to me is like WTF!

Rgarner · May 17, 2019

I totally agree. Maybe it's for people who have stuff all ready to go. I looked for another ups location along the way, but no luck. I'll just have to try again later.

mikedt · May 18, 2019

An SD sealed in its packaging only needs a padded envelope, or a small box and something to pad it out doesn't it. Sort of things that post offices sell.

MoodyBlues · May 18, 2019

I'm surprised by the issues you're having! In 20+ years of ordering from Amazon, I think I've only been required to actually return things two or three times. They generally just send me a replacement, or credit (my choice), and tell me to do whatever I want with the unwanted item (donate it, give it away). These were undamaged, perfectly good items, but too big or I didn't like the color, etc.

The few times I actually had to return items, it was easy-peasy! I didn't even have to leave my house--UPS came and picked it up.

It's not supposed to be this hard.

Rescue maybe worth it

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