Problems since Android 9 update?

Etuta · Jun 23, 2019

When I press the power key to power off or restar
t, the panel that appears is shaded to the point of almost not being able to read it. Any other Kyocera Duraforce Pro 2 users experiencing this?

lvt · Jun 23, 2019

Do you actually use any third-party launcher?

ocnbrze · Jun 24, 2019

is the brightness turned down?

Etuta · Jun 24, 2019

lvt said:
Do you actually use any third-party launcher?

No.

Etuta · Jun 24, 2019

ocnbrze said:
is the brightness turned down?

I can turn the brightness all the way up and it's still shaded grey.

lvt · Jun 24, 2019

Try resetting the desktop theme to default or change it to see.

My upgrade to Pie was smooth, the only issue I could see is that built-in compass app that stopped working. But it has been fixed after I applied a patch (also OTA).

Etuta · Jun 24, 2019

lvt said:
Try resetting the desktop theme to default or change it to see.

My upgrade to Pie was smooth, the only issue I could see is that built-in compass app that stopped working. But it has been fixed after I applied a patch (also OTA).

Thank you for your response. On Verizon's website under Kyocera Duraforce Pro 2, it says,
"This device doesn't have the option to change the default home screen panel." Also, on Verizon, it shows the panel I'm talking about with 4 functions but I still only have 3 from before the update. Mine doesn't show "Lockdown."

lvt · Jun 24, 2019

Etuta said:
Thank you for your response. On Verizon's website under Kyocera Duraforce Pro 2, it says,
"This device doesn't have the option to change the default home screen panel." Also, on Verizon, it shows the panel I'm talking about with 4 functions but I still only have 3 from before the update. Mine doesn't show "Lockdown."

The lockdown mode comes with stock Pie, but many manufacturers have removed it, the same way they removed the adoptable storage feature. I have two phones running Pie but none has the Lockdown option.

Etuta · Jun 25, 2019

lvt said:
The lockdown mode comes with stock Pie, but many manufacturers have removed it, the same way they removed the adoptable storage feature. I have two phones running Pie but none has the Lockdown option.

Thanks very much for your reply. That's fine with me that I won't have the Lockdown function. The panel is still grayed out but works. Do you think I could just leave it that way as long as everything seems to be working fine?

lvt · Jun 25, 2019

Etuta said:
The panel is still grayed out but works. Do you think I could just leave it that way as long as everything seems to be working fine?

Try another launcher to see, for example Nova. You have nothing to worry because you can change the launcher as often as you wish.

Etuta · Jun 25, 2019

lvt said:
Try another launcher to see, for example Nova. You have nothing to worry because you can change the launcher as often as you wish.

I installed Nova but the panel is still grayed out. I shut down the phone and restarted after the install, but it doesn't change.

Etuta · Jun 25, 2019

This person on Androidcentral suggested trying this. Won't that wipe my phone of everything?

B. Diddy
Try wiping the cache partition: https://www.hardreset.info/devices/k...recovery-mode/

lvt · Jun 25, 2019

Etuta said:
This person on Androidcentral suggested trying this. Won't that wipe my phone of everything?

B. Diddy
Try wiping the cache partition: https://www.hardreset.info/devices/k...recovery-mode/

Make sure you select the line that says "Wipe cache partition", not the line that says "Wipe data / factory reset".

Etuta · Jun 25, 2019

I followed the instructions but it just took a screenshot and asked if it should save, delete, etc. The Kyocera logo didn't come up. I shut down and restarted 3 times and still only get the screenshot. The panel is still grayed out.

Etuta · Jun 25, 2019

lvt said:
Make sure you select the line that says "Wipe cache partition", not the line that says "Wipe data / factory reset".

I noted that the Recovery Mode instructions are for Android 8.1. Could that be why this doesn't work for me?

Hadron · Jun 25, 2019

lvt said:
The lockdown mode comes with stock Pie, but many manufacturers have removed it, the same way they removed the adoptable storage feature. I have two phones running Pie but none has the Lockdown option.

I have a Pixel which also doesn't have it.
Are we sure this is "stock" rather than something one manufacturer has added!?

lvt · Jun 25, 2019

Hadron said:
I have a Pixel which also doesn't have it.
Are we sure this is "stock" rather than something one manufacturer has added!?

The news about Lock Down mode appeared before Pie was made official, so I believe it's a Pie-specific feature, not something manufacturers can add to a stock ROM.

Still not sure why your Pixel doesn't have it, maybe for the next security patch?

Hadron · Jun 26, 2019

I've had about 10 updates since the official release of android 9, so if it pre-dates the official release Google seem to be in no hurry to actually include it.

I'll let you know if it gets added next week

Hadron · Jul 1, 2019

OK, I said I'd check after the next update, and I still didn't have it.

So I did what I should have in the first place: searched the settings

. Turns out that the option exists but has to be enabled (in "Lock Screen Settings", which isn't entirely obvious).

(I'm not going to enable it though: don't think I really have a need for it. It's even possible I made the same decision a year ago and then forgot that the feature even existed).

lvt · Jul 1, 2019

Hadron said:
OK, I said I'd check after the next update, and I still didn't have it.

So I did what I should have in the first place: searched the settings . Turns out that the option exists but has to be enabled (in "Lock Screen Settings", which isn't entirely obvious).

(I'm not going to enable it though: don't think I really have a need for it. It's even possible I made the same decision a year ago and then forgot that the feature even existed).

Glad to know you found it.

But for other brands this thing simply doesn't exist. I don't have it on my phone running the latest Pie upgrade and security patches. That's all I have under the "Lock screen setting" tab.

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