Google Search Gives Top Results Only

Sara222 · Jul 20, 2019

Whenever I Google something lately, I only see the top results. I get at most two results and then I see similar questions people have asked. That's it. It seems it's cutting off the page, as in half of the page is blank and sometimes right in the middle of a sentence on the results.
I've tried clearing cache for the Google app, tried restarting phone, tried restarting in safe mode with the same result, tried updating the Google app. Doesn't seem to matter if I'm on wifi or not, either way I get the same result. Any ideas?

codesplice · Jul 20, 2019

Have you tried clearing the data for the Google app as well as the cache?

What phone do you have?

Sara222 · Jul 20, 2019

codesplice said:
Have you tried clearing the data for the Google app as well as the cache?

What phone do you have?

I have a Samsung S9. No honestly I didn't clear data. I wasn't sure if it would also erase any saved passwords and frankly that would not be good if so... Probably should I guess? I think most of the passwords are also saved on Chrome browser so might not be as bad as I thought.

Sara222 · Jul 20, 2019

codesplice said:
Have you tried clearing the data for the Google app as well as the cache?

What phone do you have?

I have now cleared the data as well and unfortunately I get the same results.

dontpanicbobby · Jul 20, 2019

Add another Keyword.

Sara222 · Jul 20, 2019

dontpanicbobby said:
Add another Keyword.

I tried. It tells me I don't have permission to do that.

dontpanicbobby · Jul 20, 2019

Which phone are you using @Sara222?

Sara222 · Jul 20, 2019

dontpanicbobby said:
Which phone are you using @Sara222?

It's a Samsung Galaxy S9.

codesplice · Jul 20, 2019

Do you get different results when searching in the Google app versus from inside a web browser?

Sara222 · Jul 20, 2019

codesplice said:
Do you get different results when searching in the Google app versus from inside a web browser?

If I search from say Chrome browser it works fine. Just not from the Google app.

codesplice · Jul 20, 2019

Maybe try uninstalling updates to the Google app and see if that makes a difference.

Sara222 · Jul 20, 2019

codesplice said:
Maybe try uninstalling updates to the Google app and see if that makes a difference.

Okay. So I tried something else that might give someone a clue, as what you said about using another browser made me think. I clicked on More at the bottom of the search screen and then clicked Use Without An Account. And it worked! Would that likely mean a recent update screwed it up or not? Not sure what lead me to think that might work, but it does.

Sara222 · Jul 20, 2019

codesplice said:
Maybe try uninstalling updates to the Google app and see if that makes a difference.

I tried uninstalling updates now. It did not help. Only thing that helps is if I choose More and then search Without An Account option. It's so odd. It worked before, just days ago. I have to wonder if it's the phone as had an update I think around the same time. Then again surely many others would complain if so, and I haven't run across anything searching for those with the same issue.

FredNord · Jul 21, 2019

I have the exact same problem with my Samsung S9. It started just days ago.
It works if I click Use without an account.
Any luck finding a solution?

PitCarver · Jul 21, 2019

Sara222 said:
If I search from say Chrome browser it works fine. Just not from the Google app.

There then is your answer.
Instead of using Google, simply search through your Chrome app.
Í do most all of my searches through Chrome, but not for the reasons that you're having.

Dannydet · Jul 21, 2019

You should be using the Google voice app that's on your phone and speak clearly.

codesplice · Jul 22, 2019

Sara222 said:
It's a Samsung Galaxy S9.

FredNord said:
I have the exact same problem with my Samsung S9.

That's interesting that both of you are having the same problem with the same phone. I wonder if there might be something in Samsung's software interfering?

In any case, since it seems to be affecting a number of other users as well I'd suggest reporting the problem through More > Send feedback inside the Google app.

Sara222 · Jul 23, 2019

Oh, I did. I'm sure it will be fixed at some point. It's more annoying than anything. And if in fact I do use Google's app I just use without an account or with my backup account, which still works fine. Glitches just bug me I guess.

Sara222 · Jul 23, 2019

FredNord said:
I have the exact same problem with my Samsung S9. It started just days ago.
It works if I click Use without an account.
Any luck finding a solution?

Nope not as of yet. From a couple other forums (Reddit & Google Search Community,) there are rumors a patch of some kind is in the works. Nowhere I've read has a solution and nothing I've done helped. Though, I take that back, one or two people said removing your account from the phone and then adding it back helped, but not permanently. I tried that before I read about it and it never worked for me.

Sara222 · Jul 23, 2019

codesplice said:
That's interesting that both of you are having the same problem with the same phone. I wonder if there might be something in Samsung's software interfering?

In any case, since it seems to be affecting a number of other users as well I'd suggest reporting the problem through More > Send feedback inside the Google app.

I wondered the same thing actually. I noticed my software had done an update on the 13th of July. This happened shortly after I think. I mostly ignored it as just temporary until it wasn't so temporary anymore. 😂😂😂

Milo Willamson · Jun 25, 2020

I do see your problem, is whenever I do search with my phone, it always pops up around twenty or so top searches, which half of the time, I really could not care less with the celebs. Jus tsomething more out of th e old habbits of mine, even not really searchign for them, it is nice and handy sometimes.

Google Search Gives Top Results Only

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