Old email addresses won't delete

CharlesLewis · Dec 25, 2019

I am updating several email addresses, but If I delete the email, it doesn't work. I save the updated contact, but when I see the contact, the address is still the same. I have to delete the entire contact and then add it as a new one, that's a royal pain.

I'm using the newest Moto and the newest Android version.

HELP.

CharlesLewis · Dec 25, 2019

CharlesLewis said:
I am updating several email addresses, but If I delete the email, it doesn't work. I save the updated contact, but when I see the contact, the address is still the same. I have to delete the entire contact and then add it as a new one, that's a royal pain.

I'm using the newest Moto and the newest Android version.

HELP.

PS. if I try to edit the contact a second time, the address doesn't show up there.

ocnbrze · Dec 25, 2019

check and see what accounts you have saved the contacts under. i had mine contacts to save on both my samsung acct and google and was having similar issues. if you delete one account, you should be fine.

edit:
sorry that was for just the contact app, not the email app. what email app are you using?

Milo Willamson · Dec 26, 2019

What email app you are using?
I techincally have an anicent email for around, like many moons ago, I do not often check either,
maybe it is investing I should get into the ICQ email...

Milo Willamson · Dec 26, 2019

Milo Willamson said:
What email app you are using?
I techincally have an anicent email for around, like many moons ago, I do not often check either,
maybe it is investing I should get into the ICQ email...

Sorry my valid icq account it is closed off... Too much neglect.

CharlesLewis · Dec 26, 2019

ocnbrze said:
check and see what accounts you have saved the contacts under. i had mine contacts to save on both my samsung acct and google and was having similar issues. if you delete one account, you should be fine.

edit:
sorry that was for just the contact app, not the email app. what email app are you using?

Gmail

Milo Willamson · Dec 26, 2019

CharlesLewis said:
Gmail

If it is on your phone, do not delete it any time soon.
If it is not for your cellphone, try googling it.

ocnbrze · Dec 27, 2019

CharlesLewis said:
Gmail

ok so you have to open the contacts app then as well. you can save a new contact from an email within gmail. so my original post here in this thread still stands. in gmail you can chose to add the email to the contact list. i have never updated contact info this way, as most of my friends do not change email addresses. but does it ask you to update the contact? or does it just add it to your contacts list as another entry?

CharlesLewis · Dec 29, 2019

I've just discovered that if I edit the contact on my computer, the change is saved and an email drafted on the computer doesn't show the incorrect address.

But the changes are not syncing to my phone!

Does that provide a hint?

Old email addresses won't delete

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