Help Pictures are greyed out on Android please help :(

MagicalMessi · Jul 21, 2020

Good evening

I was moving my pictures from my internal storage to my SD card. I thought I did it successfully, however the pictures and videos I tried to move are now grey in my gallery.

When I was moving the files, a pop-up appeared asking me to "replace", "merge" or "skip" and I clicked on merge for everything.

The grey pictures and videos have the path: /storage/emulated/0/DCIM

Is there any way I can solve this?

Thank you!

mikedt · Jul 21, 2020

Looks like a problem with the micro-SD that's corrupting data, like it's possibly duff or fake. Where did you buy it, and how long you been using it. Suggest you check its integrity.

MagicalMessi · Jul 21, 2020

I've had it for a while though. I thought it perhaps was due to me clicking on "merge" instead of skip.

Is there anyway I could retrieve those files though

ocnbrze · Jul 21, 2020

hook up the phone to your computer and look at your sd card thru the computer. do you see your pictures this way? or ypu can also view it by taking the sd card out and use a sd card reader that is hooked up to your computer.

also i would look into using google photos. it backs every photo to the cloud. i never have to worry about my photos because i know i have a back. i could even take a photo on my phone, wait for it to sync to the cloud, hop on my computer, and bam! they are there on my pc.

puppykickr · Jul 22, 2020

You may want to restart your phone.

Out of four devices that I use (2 identical), one of them won't allow proper use of media that I have moved to the SD card until I have restarted the device.

I don't know why.
I use the same gallery and file manager apps on all of my devices, and only on the newest device is this an issue.

Lucky for me that the device affected has the fastest boot time of just under a minute.

If this does solve your issue, just always be sure that the media has had timeto be completely transferred before you restart the device.

Hadron · Jul 22, 2020

Storage/emulated/0 is the internal storage, not the microSD card. One booby-trap with Android is that "/sdcard" points to "/storage/emulated/0", for historical reasons (to stop old, badly-written apps being broken when android moved to a more flexible storage system somewhere around 4.0 or 4.1), the real SD card will have a different name. The phone will know which is which, but if the user selects the destination manually (e.g. using a file explorer) it's possible for them to get confused.

How exactly did you move them? Does your gallery app allow you to rescan the device - it may just have lost track of the images. Or have you tried locating the images using a file explorer and clicking on one to see whether it's there and intact, rather than relying on the gallery app (just wondering whether the problem is that the gallery app has lost the connection between the thumbnails and the actual images).

dontpanicbobby · Jul 22, 2020

The pics are in the Google Photos app unless you turned it off I'm pretty sure.

Help Pictures are greyed out on Android please help :(

MagicalMessi

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