Hello:
I am a newbie to this. Several years ago I purchased a Galaxy S9 Plus, based on a recommendation in Consumer Reports. I really like it's size and the camera. Unfortunately, it developed a strange syndrome of changing some of my settings without me do so! This is primarily in the connections section of the settings, where it will periodically change to Airplane Mode until I discover it. There is no chance that I accidentally changed the settings on my own as this has happened multiple times. Verizon tech support did all the usual things like a hard re-set, and then had me drain everything out of the phone and then restore it. This didn't help and thus they sent me a new (refurbished) S9 Plus and the same problem is still re-occurring. Has anyone had this happen and if so, any solutions? Thanks! Tim
I am a newbie to this. Several years ago I purchased a Galaxy S9 Plus, based on a recommendation in Consumer Reports. I really like it's size and the camera. Unfortunately, it developed a strange syndrome of changing some of my settings without me do so! This is primarily in the connections section of the settings, where it will periodically change to Airplane Mode until I discover it. There is no chance that I accidentally changed the settings on my own as this has happened multiple times. Verizon tech support did all the usual things like a hard re-set, and then had me drain everything out of the phone and then restore it. This didn't help and thus they sent me a new (refurbished) S9 Plus and the same problem is still re-occurring. Has anyone had this happen and if so, any solutions? Thanks! Tim
