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UNLOCK PHONE

I don't know what you mean by "not showing menu". Maybe if you explain exactly what is happening and how you got there someone will be able to help. But if you have forgotten your screen lock PIN/password I'm afraid that the only thing you can do is remember it.

If you had previously installed a custom recovery there would be other solutions, but since unlocking the bootloader, if you can do it at all, will also wipe the phone that isn't a solution if you don't already have it - and if you had you would know.

Though to be honest even if I had a solution for bypassing the lockscreen (which I don't) I'd be reluctant to post it on the internet, since that would also help any phone thief who wanted to do the same thing.
 
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if you forgot your pin on the lockscreen and there is no forget password option as @mikedt suggested, then you have no choice but to do a hard reset, just keep in mind that you will trip FRP when you do. all you need is your google acct info that you used when you first set up the phone.....so make sure you have the correct info when you do.

i know you don't want to loose your data, but if you can't do a forget password, then there is not much else you can do.......sorry.
 
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