So for about a year and a half to two years now I have noticed photos & videos disappearing at random and being replaced by a gray box with an exclamation point. This is happening on my phone (Galasy S8+) and my Tab S4. There is no rhyme or reason to it and the internet is of no help.
At first I thought maybe it was a problem with the devices (maybe software since it is happening on both). So I bought a microSD card for my tablet and immediately transferred anything I wanted to keep onto that. It seemed to work fine for about a year. But, as of a week ago I noticed they are now doing that on the microSD card too. How can I stop this data loss and is there any way to recover the lost data? Why is this happening!? If I love pictures of the kids I won't be able to replace them. Please help!
- Tracy
At first I thought maybe it was a problem with the devices (maybe software since it is happening on both). So I bought a microSD card for my tablet and immediately transferred anything I wanted to keep onto that. It seemed to work fine for about a year. But, as of a week ago I noticed they are now doing that on the microSD card too. How can I stop this data loss and is there any way to recover the lost data? Why is this happening!? If I love pictures of the kids I won't be able to replace them. Please help!
- Tracy
