Greetings,
I connected my Note 8 to my Windows 10 PC, navigated with Windows Explorer to the phone, and noticed that the "card" icon was OK, but the "phone" icon showed red and was almost full.
I have WAY too many photos, downloads, screenshots, etc. on my phone and card.
Thinking that I could simply move files from Phone>Download to Card>Download, well, I did.
#1 - the space on the phone appears to not be released
#2 - now when I attempt opening image files over the USB on the PC, some open, and some display a message saying "Sorry, Photos can't open this file because the format is currently unsupported or the file is corrupted." and just don't open.
It appears that the photos were copied to the card (I created a "download" folder for them), not moved.
I have 'transferring files' set as the USB default configuration on the phone (can't find "MTP")
I cleared the phone's cache using Bixby, vol up, power...
The Gallery does not display ALL of the photos, now only images from 'SD Card>download
Microsoft's "Photos" is the default photo viewer on the PC
I've swapped out a couple of USB cables.
Emptied or deleted Trash from the phone's Gallery.
I'm trying so many things I'm afraid I'm rather lost.
I'd like correctly to move ALL of my images, downloads, screenshots, etc. to my PC, free up phone and card space, and move a select few images back to the phone (not sure which folder to send them to).
I'm also not positive if this is a Windows or an Android thing.
Thanks in advance for your help
I connected my Note 8 to my Windows 10 PC, navigated with Windows Explorer to the phone, and noticed that the "card" icon was OK, but the "phone" icon showed red and was almost full.
I have WAY too many photos, downloads, screenshots, etc. on my phone and card.
Thinking that I could simply move files from Phone>Download to Card>Download, well, I did.
#1 - the space on the phone appears to not be released
#2 - now when I attempt opening image files over the USB on the PC, some open, and some display a message saying "Sorry, Photos can't open this file because the format is currently unsupported or the file is corrupted." and just don't open.
It appears that the photos were copied to the card (I created a "download" folder for them), not moved.
I have 'transferring files' set as the USB default configuration on the phone (can't find "MTP")
I cleared the phone's cache using Bixby, vol up, power...
The Gallery does not display ALL of the photos, now only images from 'SD Card>download
Microsoft's "Photos" is the default photo viewer on the PC
I've swapped out a couple of USB cables.
Emptied or deleted Trash from the phone's Gallery.
I'm trying so many things I'm afraid I'm rather lost.
I'd like correctly to move ALL of my images, downloads, screenshots, etc. to my PC, free up phone and card space, and move a select few images back to the phone (not sure which folder to send them to).
I'm also not positive if this is a Windows or an Android thing.
Thanks in advance for your help
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